Fernando Gonzalez
Accounts Payable Assistant
Pendergrass,GA
Summary
Quality-driven Accounts Payable assistant with a proven record of excellent job performance. Manages projects at each stage with a diligent and attentive approach, carefully checking details and testing assumptions. Skilled in training junior personnel in principles and practices. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Customer Service Agent position. Ready to help the team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Accounts Payable Assistant
Autoway Of Atlanta
Gainesville, GA
01.2021 - Current
- Reconciled processed work by verifying entries and comparing system reports to balance numbers.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Maintained relationships with vendors and managed invoices for services & products.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Generated financial statements and reports detailing accounts receivable status
Customer Service Representative
United Health Group, Optum
New York, NY
03.2020 - 01.2021
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recommended products to customers, thoroughly explaining details.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Customer Service Representative
Wiljoseven
La Vega, Jarabacoa, Dominican Republic
06.2018 - 05.2019
- Performed support ticket transaction resolution tasks and administrative functions.
- Initiated outbound calls to respond to inquiries and to follow-up with previous contacts.
- Updated and maintained information in customer accounts.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
No Degree -
Doulos Discovery School
Jarabacoa, Dominican Republic 05.2001 -
High School Diploma -
Politécnico Salesiano Santo Domingo Savio
Dominican Republic 07.2018 - 07.2018
Skills
Budgeting proficiency
Vendor invoice processing
Cost accounting
New hire training
Quality assurance controls
Continuous improvements
Staff Management
Fluent in Spanish
Fluent in English
Organized multi-tasker
Fast and efficient service worker
Late-night shift availability
Friendly and helpful
Timeline
Accounts Payable Assistant
Autoway Of Atlanta
01.2021 - Current
Customer Service Representative
United Health Group, Optum
03.2020 - 01.2021
High School Diploma -
Politécnico Salesiano Santo Domingo Savio
07.2018 - 07.2018
Customer Service Representative
Wiljoseven
06.2018 - 05.2019
No Degree -
Doulos Discovery School
05.2001 -