Fernando Garnica Gonzalez
Milwaukee
Summary
Dedicated Live Commerce Host with proven customer service skills. Expertise in resolving issues and maintaining relationships, ensuring satisfaction and loyalty.
Resourceful individual with a strong foundation in customer service and team collaboration. Recognized for ability to analyze market trends and swiftly resolve client issues, contributing to improved customer satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Live Commerce Host
Losdabroker Llc
Milwaukee, WI
09.2024 - Current
- Provided exceptional service by greeting guests promptly and answering inquiries effectively.
- Resolved guest complaints swiftly, ensuring satisfaction and loyalty among patrons.
- Analyzed market trends and competitor activities to identify opportunities for growth.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Landscaper
Natural Solutions
Menomonee Falls, WI
09.2019 - 12.2024
- Designed and executed landscape layouts to enhance aesthetic appeal of residential and commercial properties.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
Education
High School Diploma -
Grandview Highschool
Milwaukee, WISkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
- Professional appearance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Live Commerce Host
Losdabroker Llc
09.2024 - Current
Landscaper
Natural Solutions
09.2019 - 12.2024
High School Diploma -
Grandview Highschool