Fernando Guzman
Tucson,AZ
Summary
Effective at performing fast and accurate field inspections. Talented relationship-builder and problem-solver with excellent written and verbal communication skills.
Overview
2
2
years of professional experience
Work History
Field Inspector
Northwest Exterminating
Tucson, AZ
08.2022 - Current
- Maintained accurate records of inspections conducted including photographs when applicable.
- Generated leads through cold calling techniques, email campaigns, social media outreach.
- Resolved customer complaints in a timely manner while adhering to company policies and procedures.
- Maintained accurate records of all orders placed by customers including payment information.
- Ensured that all customers received excellent service while maintaining high standards of professionalism.
- Collaborated with management team to develop efficient processes that improved overall productivity.
Crew Member
McDonald's
Green Valley, AZ
02.2024 - 05.2024
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Restocked kitchen supplies including food products and utensils.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Resolved customer complaints in a professional manner.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
High School Diploma -
Nogales High School
Nogales, AZ05-2021
Skills
- Writing reports
- Structural Assessment
- Testing Procedures
- Data Entry
- Customer Service
- Pest control evaluation
- Time Management
- Written Communication
- Professional Demeanor
- Inspecting properties
- Environmental Compliance
- Teamwork and Collaboration
- Adaptability
- Multitasking
- Problem-Solving
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Crew Member
McDonald's
02.2024 - 05.2024
Field Inspector
Northwest Exterminating
08.2022 - Current
High School Diploma -
Nogales High School
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