Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fernando Guzman

Tucson,AZ

Summary

Effective at performing fast and accurate field inspections. Talented relationship-builder and problem-solver with excellent written and verbal communication skills.

Overview

2
2
years of professional experience

Work History

Field Inspector

Northwest Exterminating
Tucson, AZ
08.2022 - Current
  • Maintained accurate records of inspections conducted including photographs when applicable.
  • Generated leads through cold calling techniques, email campaigns, social media outreach.
  • Resolved customer complaints in a timely manner while adhering to company policies and procedures.
  • Maintained accurate records of all orders placed by customers including payment information.
  • Ensured that all customers received excellent service while maintaining high standards of professionalism.
  • Collaborated with management team to develop efficient processes that improved overall productivity.

Crew Member

McDonald's
Green Valley, AZ
02.2024 - 05.2024
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Restocked kitchen supplies including food products and utensils.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Resolved customer complaints in a professional manner.
  • Performed cashier duties such as taking orders, collecting payments and providing change.

Education

High School Diploma -

Nogales High School
Nogales, AZ
05-2021

Skills

  • Writing reports
  • Structural Assessment
  • Testing Procedures
  • Data Entry
  • Customer Service
  • Pest control evaluation
  • Time Management
  • Written Communication
  • Professional Demeanor
  • Inspecting properties
  • Environmental Compliance
  • Teamwork and Collaboration
  • Adaptability
  • Multitasking
  • Problem-Solving

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Crew Member

McDonald's
02.2024 - 05.2024

Field Inspector

Northwest Exterminating
08.2022 - Current

High School Diploma -

Nogales High School

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Fernando Guzman