Fernando Hernandez
Long Beach,CA
Summary
Experienced with coordinating supply chain activities to ensure timely delivery of goods. Utilizes strong organizational skills and attention to detail to manage logistics efficiently. Track record of effective communication and problem-solving in fast-paced environments.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Expeditor
TFC Aerospace Manufacturing
01.2024 - Current
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Enhanced communication between departments to ensure seamless order management and fulfillment.
Driver
Prive The Retreat
02.2022 - Current
- Drive high end patients from surgical centers to the retreat.
- Drive patients to medical appointments.
Sales Representative
Farmers Insurance Agency
09.2021 - 02.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Set and achieved company defined sales goals.
- Contributed to team objectives in fast-paced environment.
- Responded to questions from existing, new, and potential customers to drive satisfaction
- Assisted costumers with online ordering inquiries or issues.
Sales Representative
PHP Agency Inc.
06.2019 - 02.2021
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Build and deepened productive relationships with costumers maintain and retain client base.
- Ensure the policy requirements are fulfilled including any necessary medical examination and the completion of appropriate forms.
Cashier
Chevron
03.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Retail Worker
99 Cents Only
06.2018 - 09.2019
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Assistant Supervisor
Denmac Industries
03.2018 - 04.2019
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Submitted documentation and reports to upper management.
- Worked with management team to implement proper division of responsibilities.
- Assisted in the development of training materials to ensure a consistent learning experience for new hires.
- Coordinated with day shift supervisor to balance staffing as workloads changed.
Quality Control Inspector
Denmac Industries
03.2016 - 04.2019
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Education
Diploma -
Elizabeth Learning Center
Cudahy, CA06.2011
Skills
- Inventory control
- Team member training
- Guest service
- Strong organization
- Issue resolution
- Quality control
- Bilingual Spanish and English
- Attention to detail
Timeline
Expeditor
TFC Aerospace Manufacturing
01.2024 - Current
Driver
Prive The Retreat
02.2022 - Current
Sales Representative
Farmers Insurance Agency
09.2021 - 02.2023
Sales Representative
PHP Agency Inc.
06.2019 - 02.2021
Cashier
Chevron
03.2019 - 01.2020
Retail Worker
99 Cents Only
06.2018 - 09.2019
Assistant Supervisor
Denmac Industries
03.2018 - 04.2019
Quality Control Inspector
Denmac Industries
03.2016 - 04.2019
Diploma -
Elizabeth Learning Center
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