Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Maintenance Technician
Mid-America Apartments
07.2024 - Current
Operated varied hand and power tools to complete repairs.
Submitted and scheduled warranty work requests with various trades.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Collaborated with team members to complete larger repair projects efficiently.
Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
Maintained a clean and organized workspace to promote safety and efficiency while completing maintenance tasks.
Troubleshot and performed preventive maintenance and repairs on various types of equipment.
Removed trash and recyclables at beginning of each shift and disposed of items in proper receptacles.
Followed instructions from supervisor regarding daily job tasks and duties.
Reported issues to property manager so effective resolutions could be put into place.
Prep/Laborer
Woodside Homes
10.2023 - 05.2024
Prep houses for new homeowners to give them the best looking house possible
Do quality checks and walk throughs of new homes to ensure that they are up to the correct specifications
Perform New Home Introductions with homeowners to familiarize them with their home and remind them of their maintenance upkeep
Increased project efficiency by effectively organizing and managing construction materials on job sites.
Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Carpenter Foreman
Next Level Door & Millwork
11.2016 - 08.2023
Inspected work performed by carpentry crews to check completion of job specifications.
Supervised teams of up to 10 employees, answering questions and providing feedback on work progress.
Addressed employee issues and conflicts, applying listening and communication skills to promote quick resolution.
Coordinated movement of materials and equipment to job sites, verifying supply readiness prior to project start.
Observed all OSHA and corporate safety regulations and procedures to prevent mishaps and injuries on job sites.
Oversaw schedules and assignments for 6 jobsites.
Kept accurate records of materials used, employee timesheets, client issues and accident reports.
Assessed project size to prepare work orders and determine resources needed to complete jobs.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Trained workers in proper methods, equipment operation and safety procedures.
Monitored job progress and performance of installers to complete projects prior to deadlines.
Directed projects according to schedule and quality demands.
Developed and maintained positive relationships with clients and jobsite managers.
Provided feedback to workers on job performance and safety procedures.
Documented construction workers' piece price wages and other pertinent information.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Kept detailed records of customer interactions to track and resolve issues quickly.
Maintained clean and orderly checkout areas by vacuuming and wiping down surfaces.
Maintained up-to-date knowledge of product and service changes.
Food Server
In-N-Out Burger
08.2015 - 11.2016
Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Restocked supplies during downtime to continue meeting customer demand for products and services.
Practiced good time management to deliver customers' prepared orders quickly and accurately.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
Explained menu items and suggested appropriate options for food allergy concerns.
Documented orders accurately to track sales and properly bill guests.
Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.