Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fernando Iniguez

Sonoma,CA

Summary

Highly motivated professional with experience in the; food service, delivery, and caregiving industries. Adept at working hard, and passionate about providing exceptional customer service, and creating a positive and efficient work environment.

Overview

8
8
years of professional experience

Work History

Resident Assistant

Nazareth
11.2016 - 01.2019
  • Assisted residents with activities of daily living as described on individual care plans.
  • Undressed, washed and dressed patients to provide personal hygiene assistance.
  • Displayed excellent interpersonal skills when interacting with peers, faculty, staff, and guests.
  • Planned programs and activities designed to promote wellness and create living environment conducive to personal growth.
  • Answered patient call signals to determine patient needs.
  • Applied conflict resolution strategies when mediating disputes between roommates or hall mates.
  • Employed effective crisis intervention methods during challenging situations.
  • Measured and recorded food and liquid intake, reporting changes to medical or nursing staff.
  • Demonstrated leadership abilities through active participation in community and campus organizations.
  • Led weekly meetings with residential staff to discuss relevant issues and concerns.
  • Made regular rounds to ensure that residents and areas were safe and secure.
  • Directed and participated in recreational activities for residents.
  • Mediated interpersonal problems between residents.

Medicine Technician

Nazareth
04.2018 - 01.2019
  • Collaborated with other healthcare professionals regarding patient care plans.
  • Prepared sterile solutions for use in medical treatments according to protocol.
  • Responded quickly to medical emergencies in a professional manner.
  • Provided support to nursing staff during patient admissions and discharges.
  • Dispensed pharmaceuticals following established guidelines for dosage accuracy.
  • Managed inventory of medications and supplies in the pharmacy department.
  • Evaluated patient drug profiles for potential interactions or adverse reactions before administering medications.
  • Compounded pharmaceutical products according to prescriptions using proper techniques.
  • Maintained accurate records of all medications administered to patients.
  • Ensured compliance with safety regulations when handling hazardous materials or drugs.

Resident Assistant

From The Heart Elder Care
04.2019 - 03.2021
  • Assisted residents with activities of daily living as described on individual care plans.
  • Undressed, washed and dressed patients to provide personal hygiene assistance.
  • Displayed excellent interpersonal skills when interacting with peers, faculty, staff, and guests.
  • Planned programs and activities designed to promote wellness and create living environment conducive to personal growth.
  • Utilized time management techniques while completing assigned tasks within specified deadlines.
  • Established positive rapport with residents through active listening and constructive feedback.
  • Prepared and served meals to patients according to prescribed diets.
  • Reviewed communication log before every shift for any special instructions.
  • Employed effective crisis intervention methods during challenging situations.
  • Incorporated creative approaches when planning activities for residents.
  • Accompanied clients to doctors' offices and other trips outside of facility or home, providing assistance and companionship.
  • Measured and recorded food and liquid intake, reporting changes to medical or nursing staff.

Cable Technician

TAK Communications
10.2023 - 12.2023
  • Maintained accurate records of work completed, including detailed notes regarding customer interactions and installation procedures followed.
  • Installed and maintained cable television systems in multiple residential homes, ensuring that all components were properly connected and functioning optimally.
  • Collaborated with other technicians on team-based projects involving large-scale installations or complex repairs.
  • Provided customer service support to address any inquiries or complaints related to cable services.

Delivery Driver

Amazon/4K Investments
12.2022 - 02.2023
  • Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
  • Checked delivery addresses and verified correct package delivery.
  • Managed multiple tasks simultaneously while delivering goods within specified time frames.
  • Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times.
  • Developed strong relationships with customers by providing friendly service and responding to inquiries promptly.
  • Maintained set routes and schedules to meet customer expectations.
  • Adhered to delivery schedules and deadlines.
  • Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for.

Catering Assistant

Elaine Bell Catering
04.2022 - 05.2022
  • Cleaned up venue after event and assisted with inventory, food storage and other closeout tasks.
  • Provided excellent customer service to guests during functions.
  • Communicated effectively with co-workers and supervisors regarding tasks assigned.
  • Followed health and safety guidelines in all catering activities.
  • Maintained a clean and sanitary work area.
  • Assisted chefs in preparing meals for large groups of people efficiently and accurately.
  • Kept foods at proper temperatures to prevent food spoilage or illness.
  • Planned, organized and assisted with catering events of various sizes.
  • Ensured all food safety guidelines were followed as set by local health department regulations.
  • Resolved any customer complaints quickly and professionally while maintaining composure under pressure.
  • Maintained a clean and safe work environment in accordance with health regulations.
  • Checked and replenished items needed for dining and catering.
  • Prepared meals for special events according to established recipes and dietary requirements.

Sandwich Artist

Subway
07.2015 - 10.2016
  • Worked with coworkers to complete tasks.
  • Responded quickly to meet customer needs and resolve problems.
  • Committed to delivering excellent customer service while working in a fast-paced environment.
  • Met deadlines while maintaining high-quality deliverables.
  • Provided efficient and courteous service to customers at all times.

Education

High School Diploma -

Sonoma Valley High School
Sonoma, CA
06.2015

Skills

  • Moral Conduct
  • Health and Safety Compliance
  • Patient Management
  • Drug storage management
  • Pharmaceutical knowledge
  • Medical terminology
  • Medical Records Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cable Technician

TAK Communications
10.2023 - 12.2023

Delivery Driver

Amazon/4K Investments
12.2022 - 02.2023

Catering Assistant

Elaine Bell Catering
04.2022 - 05.2022

Resident Assistant

From The Heart Elder Care
04.2019 - 03.2021

Medicine Technician

Nazareth
04.2018 - 01.2019

Resident Assistant

Nazareth
11.2016 - 01.2019

Sandwich Artist

Subway
07.2015 - 10.2016

High School Diploma -

Sonoma Valley High School

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Fernando Iniguez