Fernando Irineo
Riverside,CA
Summary
Customer-oriented Correctional Peace Officer/Store Manager offering several years of experience in retail operations and Peace Officer Operations. Sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
14
14
years of professional experience
Work History
Correctional Peace Officer
California Department of Corrections and Rehabilitation
Lancaster, CA
09.2021 - Current
- Inspected areas regularly for cleanliness, security risks, and any other irregularities.
- Monitored inmate activity to maintain order, safety, and security within the facility.
- Provided direct supervision of inmates in housing units, during recreational activities, and while they are out of their cells.
- Conducted searches of inmates and cells for contraband items.
- Responded to emergency situations as needed to protect staff and inmates from harm.
- Performed cell extractions on uncooperative inmates while following departmental guidelines.
- Investigated incidents of misconduct among incarcerated individuals according to established protocol.
- Interacted professionally with visitors at the institution's front desk area.
- Initiated reports detailing incident investigations involving inmates or staff members.
- Advised supervisors regarding disciplinary action for infractions committed by inmates.
- Counseled inmates individually or in groups about personal issues such as addiction or mental health concerns.
- Administered first aid in medical emergencies or when requested by medical personnel.
Store Manager
CVS Pharmacy
South El Monte, CA
04.2017 - 08.2021
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of employee performance reviews.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised new employees.
- Assessed operational efficiency of the store's departments.
Assistant Store Manager
CVS Pharmacy
Pasadena, CA
09.2014 - 03.2017
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Supervised cash handling processes to ensure accuracy of transactions.
Loss Prevention Specialist
CVS Pharmacy
Upland, CA
05.2010 - 09.2014
- Monitored surveillance cameras to detect suspicious activity.
- Interviewed witnesses and suspects in connection with security-related incidents.
- Investigated shoplifting cases and provided evidence in court proceedings as needed.
- Investigated customer complaints related to fraud and identity theft issues promptly and thoroughly.
- Maintained records of incidents, including employee violations and customer complaints.
- Responded quickly to emergency situations, such as robberies or assaults, providing support until police arrived.
- Provided training on loss prevention techniques to staff members at multiple locations.
Education
Bachelor of Arts -
San Diego State University
San Diego, CA12-2016
Skills
- Bilingual fluency in Spanish
- Child and infant CPR certified
- Hazardous Materials Handling
- Emergency medical treatment
- Cardiopulmonary Resuscitation
- Emergency Management
- Inventory Management
- Customer Management
Timeline
Correctional Peace Officer
California Department of Corrections and Rehabilitation
09.2021 - Current
Store Manager
CVS Pharmacy
04.2017 - 08.2021
Assistant Store Manager
CVS Pharmacy
09.2014 - 03.2017
Loss Prevention Specialist
CVS Pharmacy
05.2010 - 09.2014
Bachelor of Arts -
San Diego State University
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