Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Fernando J Junco-Gonzalez

Las Vegas

Summary

Current student working toward my Bachelor's Degree in IT with emphasis on Cybersecurity and I am seeking the opportunity to begin my career.

I am a dedicated worker with demonstrated strengths in customer service and time management, who identifies and quickly closes any knowledge gaps to offer value to the employer. I am also good at troubleshooting problems and building successful solutions. Always stay on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean, and safe work areas with diligent attention to important details. I am a reliable candidate ready to take on challenges using problem-solving and task-prioritization skills to help the team succeed.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Employee Relations Coordinator

Treasure Island Las Vegas - TI Hotel & Casino
08.2023 - Current
  • Developed and enhanced organizational systems, succession plans, and charts
  • Assisted with development of training materials related to employee relations issues
  • Prepared reports on employee relations activities for senior leadership review
  • Participated in workplace culture assessments to identify areas for improvement

Geek Squad Agent

Best Buy
08.2021 - 05.2022
  • Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents, and promote professional workspace
  • Offered to assist with additional tasks to keep projects on-task and meet tight deadlines
  • Documented, researched, and resolved customer service issues

Lot Attendant

The Home Depot
03.2021 - 08.2021
  • Greeted customers upon arrival at the parking lot and provided directions to available spaces
  • Responded promptly to customer inquiries or complaints regarding fees, policies, or service quality
  • Ensured proper display of signage indicating pricing structure, hours of operation, and contact information

Front Desk Clerk

Las Vegas Neurology Center
04.2020 - 08.2020
  • Cleaned and sanitized screening station surfaces and equipment regularly throughout day
  • Prevented unnecessary risks to general public and fellow personnel by consistently wearing CDC-recommended personal protective equipment
  • Screened individuals for symptoms related to COVID-19 before entering facility

Education

Bachelor of Science - IT With An Emphasis On Cybersecurity

Grand Canyon University
Phoenix, AZ
10-2027

High School Diploma - undefined

Sierra Vista High School
Las Vegas, NV
05.2020

Skills

  • Critical Thinking
  • Emotional Intelligence
  • Active Listening
  • Employee Engagement
  • Relationship Building
  • Problem-Solving
  • Organizational Skills
  • Time Management
  • Workplace Safety

Certification

CompTIA A+

Languages

Spanish
Native or Bilingual

Timeline

Employee Relations Coordinator

Treasure Island Las Vegas - TI Hotel & Casino
08.2023 - Current

Geek Squad Agent

Best Buy
08.2021 - 05.2022

Lot Attendant

The Home Depot
03.2021 - 08.2021

Front Desk Clerk

Las Vegas Neurology Center
04.2020 - 08.2020

High School Diploma - undefined

Sierra Vista High School

CompTIA A+

Bachelor of Science - IT With An Emphasis On Cybersecurity

Grand Canyon University
Fernando J Junco-Gonzalez