Results-oriented Management Professional experienced in enhancing department efficiency and establishing effective processes to exceed customer expectations. Delivered measurable improvements through strong leadership and problem-solving skills while maintaining a commitment to quality and safety in manufacturing environments. Focused on team collaboration and adaptability, consistently achieving reliable outcomes in dynamic settings.
Work History
Technical & Manufacturing Associate (TMA)
11 Years 9 Months
Alcon Laboratories, Inc. | 10.2014 - Current
Identified and supported the determination and execution of methods, sequences, and procedures.
Perform tasks using engineering drawings, datasheets, sketches, specifications and computers.
Identify, prepare and execute process enhancements.
Identified root causes to effectively execute necessary process improvements.
Ensure completion documents inclusive of SOP Worksheet, BPRs, Change Controls and Deviations.
Support troubleshooting for process and technical associated problems.
Supported troubleshooting efforts for process and technical issues.
Investigated and documented problem issues in the manufacturing process. in the entire manufacturing process if any.
Prepared and executed process enhancements to streamline operations.
Ensure to complete documents inclusive of SOP Worksheet, BPRs, Change Controls and Deviations.
Support process deviations along with investigations and correct actions.
Operate manufacturing equipment to ensure efficient production flow and adherence to safety standards.
CAPA Lead Investigator
1 Year
Alcor Laboratories, Inc. | 09.2013 - 09.2014
Lead the investigation of process deviations and nonconforming activities to determine root cause using analysis tools and generate corrective/preventative actions in accordance with Quality Systems regulations (21 CFR Part 820).
Outlined key responsibilities for team oversight.
Led teams in implementing corrective actions that enhanced process compliance and quality standards.
2) Initiated corrective action plans to address quality issues. and record the work performed.
Interviewed production and quality personnel to investigate quality-related incidents and identify root causes for effective resolution.
Accomplishments:
- Spearheaded multiple projects by authoring protocols, developing cross-functional teams and coordinating schedules for project completion before deadlines.
- Designed system to track process and material flow which streamlined the release of quarantined product and increased process visibility and efficiency.
Collaborated with Quality Compliance to significantly reduce backlog of investigations and outstanding actions ahead of targeted deadlines.
- Continually executing timely investigations to determine root cause of process deviations with zero date record to date.
Managed career with proven track record of increasing department efficiency, establishing processes, and exceeding customer expectations through effective leadership. Over 25 years' experience in customer service procurement of documents reporting data management and achieving key indicators and important metrics (KBIs and OGSMs). Demonstrated strong work ethic and attention to detail while leading teams in quality assurance initiatives. Strong leadership, problem solving and communication skills. Flexible, positive and responsive to change.
Developed quality assurance protocols to enhance product reliability and compliance.
Conducted thorough audits to identify process inefficiencies and recommend improvements.
Collaborated with cross-functional teams to ensure adherence to quality standards.
Quality Assurance Manager
5 Years
Coca-Cola Refreshments Atlanta Syrup Plant | 01.2007 - 01.2012
Planned, coordinated, and directed quality control programs to ensure continuous production of products meeting established standards while effectively communicating with senior leaders and presenting to small groups.
Led the implementation and manufacture of the new Coca-Cola Free Style concentrates syrup at the Atlanta Syrup Plant.
Developed and analyzed statistical data and product specifications, establishing quality and reliability expectations for finished products based on current standards.
Developed and analyzed statistical data and product specifications to determine present standards and established the proposed quality and reliability expectancy for finished product.
Formulated and maintained quality control objectives aligned with corporate policies and goals to drive compliance and enhance product quality.
Formulated and maintained quality control objectives complementary to corporate policies and goals.
Directed workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
Assumed active role on High Performance Work Systems and Teams (HPWT) quality management teams within the organization.
Assumed an active role on High Performance Work Systems and Teams (HPWT) quality management teams within the organization.
Investigated quality and nonconformance deviations in products.
Applied total quality management tools and approaches to analytical and reporting processes within each department.
Updated two HACCP plans (Free Style Production and Legacy Fountain Syrup Production) and accompanying SOPs to incorporate the new requirements from the FDA Food Safety Modernization Act (FSMA) before the law went into effect.
Passed with great recommendations, LRQA-led Food Safety ISO 22000 and ISO 9001:200 certifications, OHSAS 1800 and ISO 14001 certifications.
Quality System Development Consultant
7 Years
Coca-Cola North America Supply Chain Quality Development System Group | 01.2000 - 01.2007
Supported the implementation of the Coca-Cola Quality System (TCCQS) ISO 9000:2000 patterned certification processes across the 23 company owned manufacturing facilities and ten independently owned bottle facilities.
Demonstrated communication, presentation, and consulting skills while collaborating with assigned plant teams.
Collaborated with plant leadership to identify change management barriers and address quality deficiencies.
America Society for Quality America Society for Quality, Senior Member, 2000 - 2013 America Society for Quality, ASQ, Regular Member since 01/2000 and Senior Member since May 2009
International Society of Beverage Technologists (ISBT) International Society of Beverage Technologists (ISBT) Los Angeles, California, 1998 - 2000 Member of the Sanitation sub-committee and of the HACCP guideline sub-committee.
Certification
ISO 9001:2008 Advance Auditor Course Center for International Standards and Quality Atlanta GA, 2006 - 2006 Course and certificate prepared to audit against ISO 9001:2008 standards.
Advanced HACCP Verification and Validation D.L. Newslow & Associates, Inc., Orlando, Florida 2002 - 2002 HACCP Plan Development & Implementation Advanced HACCP HACCP Prerequisite Program & GMP Compliance
FSSC 22000 (ISO 22000/ISO 22002-1) Internal Coca-Cola Training Atlanta, GA, 2011 - 2011 An Advance Course in Awareness, Review, Maintenance, and Continually Improving Compliant FSMS
LANGUAGES
Fluent Spanish and Portuguese speaking and writing in these languages. Having lived in both Sao Paulo and Rio de Janeiro as a youth.
FSQMS Improvement and Certification Consultant at PT. Pacific Harvest CanneryFSQMS Improvement and Certification Consultant at PT. Pacific Harvest Cannery