Fernando Lara
Corona,CA
Summary
Adept at fostering customer loyalty and leading teams with enthusiasm, I excelled as a Bartender at Rodrigos Mexican Grill. My expertise in inventory management and commitment to outstanding service significantly enhanced guest experiences. Skilled in both hospitality service and basic accounting, I consistently ensured operational excellence and compliance, contributing to the establishment's success.
Diligent bar manager known for effectively managing bar operations and ensuring exceptional customer service. Successfully led shifts, trained staff, and maintained inventory. Demonstrated leadership and problem-solving skills in high-pressure environments.
Overview
20
20
years of professional experience
Work History
Restaurant Manager
Lupes Cocina & Cantina
05.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Head Bartender
Rodrigos Mexican Grill
12.2004 - 10.2024
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced waste and costs by closely monitoring inventory levels and implementing proper storage techniques.
- Collaborated with other department supervisors to create a seamless guest experience throughout the establishment.
- Trained 20 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
Insomiac Events
02.2020 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed bar according to established procedures, ensuring preparedness for each shift.
Server
Johnny Carino's Restaurant
04.2019 - 11.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Skills
- Team motivation
- Strong multitasking
- Highly reliable
- Team player attitude
- Clear and effective communication
- Hospitality service expertise
- Inventory
- Basic accounting
- Outstanding customer service
- Hospitality and accommodation
- Professional Attitude
- Problem-solving abilities
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Manager
Lupes Cocina & Cantina
05.2024 - Current
Bartender
Insomiac Events
02.2020 - 08.2023
Server
Johnny Carino's Restaurant
04.2019 - 11.2021
Head Bartender
Rodrigos Mexican Grill
12.2004 - 10.2024
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