Fernando Lopez
Houston,TX
Summary
Dynamic Office Manager with proven expertise at IT Dimensions in enhancing operational efficiency through effective scheduling coordination and vendor engagement. Recognized for improving client correspondence systems and fostering strong team collaboration. Adept in documentation control and billing, delivering exceptional service that drives repeat business and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Office Manager
IT Dimensions
07.2022 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained team members on new hotel services and products to support promotional efforts.
- Monitored front areas so that questions could be promptly addressed.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Interceded between employees during arguments and diffused tense situations.
Cashier
Parkers Building Supply
06.2021 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Assistant Manager
Family Dollar
01.2021 - 06.2021
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Bloom High School
Chicago, IL05-2018
Skills
- Vendor engagement
- Scheduling coordination
- Documentation and control
- Scheduling and calendar management
- Billing
- Data entry
- Organizational skills
- Office management
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Affiliations
- Lares Leaders
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridRemoteSalary Range
$45000/yr - $100000/yrImportant To Me
Work-life balanceCareer advancementHealthcare benefitsTimeline
Office Manager
IT Dimensions
07.2022 - Current
Cashier
Parkers Building Supply
06.2021 - 07.2022
Assistant Manager
Family Dollar
01.2021 - 06.2021
High School Diploma -
Bloom High School