FERNANDO L. RIVERA JR.
Mount Sinai
Summary
Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and effective communication skills.
Overview
9
9
years of professional experience
Work History
Network & Systems Intern
Brookhaven Town Hall
03.2025 - Current
- - Created structured data reports using Crystal Reports to meet department needs
- - Resolved software/hardware issues via remote desktop tools and in-person support
- - Partnered with sysadmins and network staff to maintain and troubleshoot internal systems
Fiber to the Home Training Supervisor
Excell Communications
09.2022 - 08.2023
- - Led training for 8–16 new technicians weekly, improving team productivity by 34%
- - Reduced safety incidents by 28% through enhanced procedures
- - Improved training content to increase effectiveness and compliance
Fiber to the Home Lead Technician
Excell Communications
03.2022 - 09.2022
- - Mentored new hires and provided support for advanced technical issues
- - Delivered high-quality installs and resolved customer issues independently
Junior HVAC Technician
Airborne Heating and Air
02.2021 - 10.2021
- - Installed and diagnosed HVAC systems; ensured customer satisfaction and system safety
- - Worked under lead technicians to gain hands-on experience
Machinist Mate Auxiliary
United States Navy
01.2016 - 01.2021
- - Maintained non-nuclear systems (HVAC, plumbing, air) aboard submarines
- - Supported USS San Francisco’s transformation into a training vessel
Education
Bachelor of Science - Computer Science
St. Joseph’s University
Patchogue, NY05.2025
Skills
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Attention to detail
- Troubleshooting
- Algorithms and data structures
Languages
Spanish
Full Professional
Timeline
Network & Systems Intern
Brookhaven Town Hall
03.2025 - Current
Fiber to the Home Training Supervisor
Excell Communications
09.2022 - 08.2023
Fiber to the Home Lead Technician
Excell Communications
03.2022 - 09.2022
Junior HVAC Technician
Airborne Heating and Air
02.2021 - 10.2021
Machinist Mate Auxiliary
United States Navy
01.2016 - 01.2021
Bachelor of Science - Computer Science
St. Joseph’s University
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