Fernando Luis-Bautista
McKinney,TX
Summary
Dedicated Patient Care Technician with expertise in vital signs assessment and compassionate patient care. Proficient in emergency response protocols and interdisciplinary collaboration, ensuring high-quality support for diverse patient needs.
Overview
1
1
Language
1
1
Certification
19
19
years of professional experience
Work History
Patient Care Technician
Medical City Plano
Plano, Texas
10.2019 - Current
- Monitored vital signs for patients under care at Medical City Plano.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted nursing staff with patient hygiene and comfort needs.
- Documented patient information accurately in electronic health records system.
- Communicated effectively with patients to ensure understanding of care instructions.
- Provided support during patient admissions and discharges efficiently.
- Collaborated with healthcare team to coordinate patient care plans effectively.
- Responded quickly in emergency situations by providing appropriate first aid measures.
Certified Nursing Assistant
Grandbrook Memory Care
Garland, Texas
06.2014 - 10.2019
- Monitored and recorded vital signs for patient health assessments.
- Collaborated with healthcare team to develop individualized care plans.
- Assisted residents with daily living activities and personal hygiene.
- Provided emotional support and companionship to residents with memory loss, enhancing their quality of life.
- Documented changes in resident behavior or health status promptly.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents with proper body mechanics, reducing risk of pressure ulcers.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Responded quickly to emergency situations involving sudden illness or injury.
- Maintained cleanliness and safety of resident living areas and supplies.
cashier
SUBWAY®Restaurants
Anna, Texas
04.2012 - 04.2013
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Addressed customer requests and inquiries, contributing to overall satisfaction.
- Executed daily duties with precision to ensure smooth operations.
- Collaborated with diverse coworkers to resolve product and service issues, enhancing team effectiveness.
cashier
Carl's Jr
Anna, Texas
03.2011 - 04.2013
- Handled cash, credit, and digital payments securely.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Assisted customers with menu selections and inquiries.
- Greeted customers and answered any questions they had about the store's products and services.
- Managed customer complaints with professionalism and empathy.
- Maintained cleanliness and organization of the cashier area.
- Collaborated with team members to ensure smooth operations.
- Restocked supplies and ensured availability of necessary items.
cashier
Grandy's
Anna, Texas
05.2007 - 03.2011
- Supervised cashier staff, enhancing customer service during peak hours.
- Trained new cashiers on register operations and store policies.
- Managed daily cash flow, ensuring compliance with cash handling procedures.
- Resolved customer inquiries and complaints, contributing to a positive shopping experience.
- Performed daily opening and closing procedures for the register area.
- Processed refunds and exchanges according to company policy.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Monitored inventory levels and assisted in stock replenishment.
Education
Associate of Science - Nursing
Collin College
McKinney, TX01-2025
Associate of Science - Nursing
Grayson College
Denison, TX08-2011
High School Diploma -
Anna High School
Anna, TX05-2010
Skills
- Vital signs assessment
- Patient care protocols
- Emergency response procedures
- Patient record management
- Interdisciplinary collaboration
- Time management skills
- Compassionate care delivery
- Active listening
Languages
Spanish
Professional
Certification
- CNA
Timeline
Patient Care Technician
Medical City Plano
10.2019 - Current
Certified Nursing Assistant
Grandbrook Memory Care
06.2014 - 10.2019
cashier
SUBWAY®Restaurants
04.2012 - 04.2013
cashier
Carl's Jr
03.2011 - 04.2013
cashier
Grandy's
05.2007 - 03.2011
Associate of Science - Nursing
Collin College
Associate of Science - Nursing
Grayson College
High School Diploma -
Anna High School