Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fernando Martinez

3234 E Seeger Visalia,CA

Summary

I am a dedicated and highly motivated individual seeking employment at Costco, a renowned multinational retail company known for its commitment to quality products, outstanding customer service, and employee-centric work culture. With a strong desire to contribute to the company's success, I offer a diverse skill set and a genuine passion for retail and customer service.

Overview

5
5
years of professional experience

Work History

Service Advocate

Target
09.2018 - Current
  • Worked effectively with team members to coordinate effective solutions to any question or concern customers might have.
  • Prepared customers ordered in a timely and organized manner and deliver them to their vehicles.
  • Analyzed customers' issues and complaints and initiated corrective actions.
  • Assist any other team members with questions or concerns they might have.


Cart Attendant

Target
09.2018 - Current
  • Offer carts to customers.
  • Removed broken and unserviceable carts from the store to have them repaired.
  • Collected carts left in the parking lot to insure customers were provided with them.
  • Cleaned the restrooms and insured they were stocked with anything the customers might need(toilet paper, toilet seat covers, paper towels etc,).
  • Emptied the trash bins located in the cafe area and around the store when needed.

Education

Bachelor of Arts - Psychology

California State University - Bakersfield
Bakersfield, CA
12.2021

Skills

  • Customer Service Background
  • Decision-Making Skills
  • Problem-Solving
  • Bilingual in English and Spanish
  • Training Skills
  • Flexible Schedule
  • Active Listening
  • Complex Problem-Solving

Timeline

Service Advocate

Target
09.2018 - Current

Cart Attendant

Target
09.2018 - Current

Bachelor of Arts - Psychology

California State University - Bakersfield
Fernando Martinez