Fernando Mateo
Elmsford,NY
Summary
Seasoned Site Supervisor knowledgeable about medical operations and offering top-notch project management, team leadership and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities. Fernando holds over 5 years in Healthcare Sector and experience working for over 10 years as a Project Manager, Shift Supervisor, Operational Lead and Safety Director & Interpreter. Fluent with English and Spanish. Proficient project manager with extensive clinical background in driving site improvements with effective management abilities and attention to detail. Extensive Supervisory and Managerial experience and expert in daily operations, budgeting, safety, compliance, personnel, staffing needs, coordinating teams and resources to achieve challenging objective. Skilled in offering direct service provision, resource navigation. Strong leadership skills, planning, decision making, able to maintain efficient and positive communication to promote a friendly setting. A highly motivated, driven, and dedicated Business Operations & Management professional with 15+ years of experience leading company goals and objectives related to daily operations, financials, and staff supervision to meet business demands.
Overview
15
15
years of professional experience
Work History
Site Supervisor
Integrated Resources Inc.
NY
- Current
- Assigned to project under the management of the NYC Client Office of Ambulatory Care and Population Health
- Responsible for day-to-day management of complex direct services included but not limited to Humanitarian Emergency Response and Relief Center facilities
- Leading day-to-day operational efforts to maintain a positive experience for individuals, and families utilizing such services
- Providing hands-on logistical support for the launch of any new Humanitarian Emergency Respite Centers
- Coordinating with Client and Hospital departments (such as Facilities, IT, Supply chain and Safety), City agencies, and contracted vendors to nsure adherence to established processes, resolve problems, and identify opportunities for improvement
- Providing timely, routine reporting on a variety of items, including but not limited to inventory of critical personal protective equipment and other supplies, non-clinical staffing, and other quantitative or qualitative data
- Independently managing all aspects of the project lifecycle
- Manage and support my team by ensuring they have all necessary operational and administrative tools
- Providing status reporting regarding project milestones, deliverable, dependencies, risks and issues
- Providing supervision for 24/7 operations as required
Project Manager
33 Palace Place LLC
NY
- Current
- Responsible for leading the business to ensure profitable operations and that quality of customer service is maintained, oversee hiring of CDL class A drivers including running background checks, and administer drug and alcohol tests
- Make sure drivers and companies stay compliant with all DOT regulations
- Manage payroll and finances through software such as QuickBooks to support taxes, monthly close, and reporting, Book and negotiate loads for drivers through load boards and exercising relationships with brokers
- Schedule vehicle preventative maintenance to maintain an adequate supply of vehicles to meet business demands
- Monitored program's growth to meet contract and organizational goals and objectives
- Tracked and reviewed project documentation and reporting
- Scoped contracts, prepared proposals, and managed agreement fulfillment
- Oversaw employee onboarding and offboarding, training, and scheduling
- Directed and coordinated personnel to keep program on schedule
- Developed and enforced adherence to project budgets
- Collaborated with human resources department to facilitate personnel decisions
- Authored informative presentations and materials for program-related speaking engagements and events
- Improved team member performance through motivation and training
- Communicated policy updates to department, answered questions, and monitored compliance.
Safety Director
Teeway Transportation
NY
01.2013 - 01.2015
- Ensured the safety and federally administered compliance regulations are enforced for equipment, vehicles, and transport employees
- Implemented safety policies, procedures, and training programs to maximize safety and staff performance
- Provided direct oversight of auditing, reporting, safety inspections, administering safety policies, and implementing safety training programs
- Coordinated the reporting to regulatory Local, State, and Federal Agencies
- Worked with corporate and local management on accidents/incidents investigations, as well as reports of employee injuries and vehicular incidents.
Interpreter
SOSi
NY
01.2009 - 01.2013
- Proven ability for monitoring, recording, translating, transcribing, and synopsizing content of real-time oral communications intercepts
- Experienced in transcribing from storage media including audio cassettes, video cassettes, digital media, and typing in both the required foreign language and English
- Proficient with performing quality control reviews of completed work
- Provided simultaneous conference interpretation and consecutive oral conversations
- Managed people and resources to satisfy project objectives and ensure completion of assigned tasks
- Advanced knowledge to read and comprehend the required foreign language with a native or near-native ability and to read and understand various text-types
- Experienced demonstrating the ability to comprehend slang and colloquial expressions in the Spanish language and translate them into English.
Project Manager/ Quality Control Specialist
Metropolitan Interpreters and Translators, Inc.
NY
- Assisting clients fill out all necessary forms at the Men’s Intake Shelter on E 30th street to ensure their information is entered correctly into CARES, which leads to a smooth processing of each individual case
- Supervisory duties include Managing payroll, Team member scheduling, Hiring and training of new employees
- Specific services performed throughout any given project: Manage and set up end to end Title III Intercept (wiretap) projects
- Perform expert translations and transcriptions for the purpose of court evidence in federal investigations/cases
- The sources of the information to be translated are recorded in Spanish & English
- Cellular telephone conversations
- Body-wire conversations
- Videotape transactions
- As a United States Government contractor, perform end to end project management work with a focus on customer satisfaction by way of case (criminal investigation) related success
- All work is performed for the Drug Enforcement Administration (DEA), Federal Bureau of Investigation (FBI), U.S
- Immigration and Customs Enforcement (ICE), U.S
- Attorney’s Office and other Federal Agencies
- Prepare all relevant evidence and present it to the Judicial System on behalf of the U.S
- Government
- Provide expert personal testimony and hard evidence, printed transcriptions, and audio media.
Operational Lead/Site Supervisor/ Quality Control Specialist
LIS Solutions
NY
- Supervise a team of Linguists during Tittle III Investigations
- Proofread and examined reports and translated work for quality control purposes
- Recruiting teams of over 30 cleared Linguists for Tittle III projects
- As a court-appointed special investigator for Homeland Security, responsibilities included the gathering, preparation and submission of trial evidence for criminal proceedings; the translation of pertinent documents and evidence from Spanish to English and assistance in the decrypting of codes used by suspects and the organization pertinent to Federal and State narcotics/organized crime, counterfeiting, terrorism, fraud and money laundering cases
- Translation and transcription were performed at almost real-time while live calls were being intercepted
- Supervised Title III operations and worked closely with federal agents to ensure completion of projects
- Managed people and resources to satisfy project objectives and ensure completion of assigned tasks
- Proficient with performing quality control reviews of completed work.
Skills
- Spanish Speaking
- Strong Leadership
- Customer Service
- Business Operations
- Office Administration
- Process Improvement
- Regulatory Compliance
- Staff Training & Development
- Microsoft Office Suite
- QuickBooks Accounting
- Salesforce
Languages
- English
- Spanish
Timeline
Safety Director
Teeway Transportation
01.2013 - 01.2015
Interpreter
SOSi
01.2009 - 01.2013
Site Supervisor
Integrated Resources Inc.
- Current
Project Manager
33 Palace Place LLC
- Current
Project Manager/ Quality Control Specialist
Metropolitan Interpreters and Translators, Inc.
Operational Lead/Site Supervisor/ Quality Control Specialist
LIS Solutions
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