FERNANDO MENCHACA
El Paso,TX
Summary
Positive and upbeat retail sales professional and people-person with 21 years of related experience. Skilled in merchandising products, organizing inventory and keeping accurate registers. Effortlessly assist customers to complete purchases and individual loyalty to the brand.
Overview
10
10
years of professional experience
Work History
Department Supervisor
The Home Depot
09.2021 - Current
- Maintained signs and labels to communicate accurate pricing and promotions to customers
- Maintained and upheld merchandising philosophy and followed established procedures and standards to maximize sales
- Inventoried merchandise and investigated discrepancies to keep an accurate count of each product type
- Located out-of-stock items for customers with other store locations or by directly contacting vendors
- Maintained knowledge of current sales and promotions, return and exchange policies and security practices
- Purge and pack down merchandise in the department
- Floater in the hardware department and garden center
- Worked stores re set.
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
Baseball Manager
Indio's De Cd. Juarez
04.2021 - 09.2021
- Modeled appropriate behavior on and off field.
- Coached players on specific position requirements such as pitching and catching.
- Planned and directed game strategies.
- Planned exercise regimens targeting individual needs and enhancing personal results.
- Conducted [Number] practices each week focused on developing high-performing and well-rounded players.
- Developed profound sense of team belonging throughout season.
- Assigned work to staff, set schedules and motivated strong performance in key areas.
Sales Manager
Shoe Palace
05.2018 - 04.2021
- Delivered excellent customer service by greeting and assisting each customer
- Addressed customer inquiries and resolved complaints
- Stocked and restocked inventory when shipments were received
- Re organized the sales floor to meet company standards
- Directed and supervised employees engaged in sales, inventory-taking, and reconciling cash receipts
- Completed weekly schedules according to payroll policies
- Managed and supervised quarterly audits
- Market visits around the district
- Included TX and NM
- Managed stores and employees sales metrics
- Recruited, coached, and developed staff
- Counted daily cash, prepared deposits and updated financial records with current totals.
Sales Manager
Shiekh
01.2013 - 04.2018
- Delivered excellent customer service by assisting each customer
- Addressed customer inquiries and resolved complaints
- Reorganized the sales floor to meet company standards
- Fulfilled customer shipping needs using UPS methods
- Complete weekly schedules according to payroll policies
- Managed and supervised quarterly audits
- Ensured bank deposits were made daily
- Managed stores and employees sales metrics
- Promoted various Assistant managers to Managers.
Assistant Manager
Skechers
06.2013 - 12.2013
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
High School Diploma - State requirements
Bowie High School
801 S. San Marcial St.05.1995
Skills
- Fluently Computer skills in
- Excel, Microsoft Word,
- Lotus, Flash, and POS
- Retail Management
- Department Resets
- Rules and Regulations
- Growth planning
- POS systems operations
- Problem-solving
- Scheduling
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Department Supervisor
The Home Depot
09.2021 - Current
Baseball Manager
Indio's De Cd. Juarez
04.2021 - 09.2021
Sales Manager
Shoe Palace
05.2018 - 04.2021
Assistant Manager
Skechers
06.2013 - 12.2013
Sales Manager
Shiekh
01.2013 - 04.2018
High School Diploma - State requirements
Bowie High School
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