Experienced Real Estate Broker with expertise in customer relationship management, contract negotiation, and market trend analysis. Focused on providing customized solutions that improve client satisfaction and facilitate successful transactions.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Real Estate Broker
FSM Realty Investments, LLC
Orlando
02.2017 - Current
Facilitated property showings for clients and provided detailed market insights.
Negotiated contracts and agreements between buyers and sellers effectively.
Conducted property valuations to determine fair market prices for listings.
Developed marketing strategies to promote properties through various channels.
Managed client relationships to understand needs and provide tailored solutions.
Collaborated with mortgage brokers and appraisers to streamline transactions.
Guided clients through the buying and selling process with expert advice.
Researched local market trends to inform pricing and investment decisions.
Negotiated offers between buyers and sellers in order to reach an agreement on price and terms of sale.
Maintained relationships with current and prospective clients by providing exceptional customer service throughout the transaction process.
Drafted real estate contracts, purchase agreements, and closing documents according to state regulations.
Managed real estate transactions from initiation to closing.
Developed and implemented marketing strategies to promote the sale of residential properties.
Gave buyers physical and virtual tours of properties.
Kept accurate records of all transactions including notes from meetings or phone calls with clients as well as copies of signed contracts or documents related to each deal.
Attended continuing education classes regularly in order maintain up-to-date knowledge about real estate law and industry practices.
Analyzed market trends and conducted research to identify potential buyers for properties.
Researched neighborhoods or communities for clients who are interested in purchasing a new home by gathering information about schools, crime rates, commute times.
Managed and rented out rental properties.
Provided guidance regarding local zoning laws, homeowner association rules, mortgage requirements, escrow procedures, title insurance policies.
Property Manager
FM PROPERTY MANAGEMENT
Orlando
04.2016 - Current
Managed tenant relations and addressed property concerns promptly.
Coordinated leasing activities and ensured compliance with regulations.
Oversaw maintenance requests and scheduled repairs efficiently.
Conducted property inspections to uphold quality standards.
Implemented marketing strategies to attract prospective tenants effectively.
Facilitated communication between property owners and tenants consistently.
Handled resident complaints and expedited maintenance requests.
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Collected monthly assessments, rental fees, deposits and payments.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
Processed evictions when necessary in accordance with state laws and procedures.
Managed all maintenance requests from tenants in a timely manner.
Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Ensured that all rent payments were collected on time by following up with delinquent tenants.
Facilitated tenant paperwork processing and verification.
Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Met with prospective tenants to show property and assess applications or sign leases.
Negotiated leases, rental agreements, and other contractual documents related to property management activities.
Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
Advised owners on potential improvements or investments that could increase the value of their properties.
Exercised direct supervision over property staff.
Completed lease applications and verifications, notifying prospects of results.
Built relationships with service vendors and submitted associated billing statements.
Collected rent from tenants to pay maintenance and repair costs and other expenses.
Solicited and analyzed bids for repairs, renovation and general maintenance.
Worked with on-site and remote service providers to support tenants requesting accommodations.
Developed and implemented effective leasing strategies to maximize occupancy rates.