FERNANDO MUÑOZ
Brooklyn,NY
Summary
- Reliable restaurant Worker serving customer needs in environments. Pleasantly offers customers assistance to drive service and satisfaction. Considered hardworking, punctual and approachable. Ambitious Restaurant Busser aiding in all aspects of dining room operation. Rapidly clears tables and disposes of food waste. Knowledgeable in all phases of setup and maintenance. Fast and pleasant Restaurant Busser comfortable working in fast-paced dining rooms. Skilled at providing quick table turnovers and service staff assistance. Dedicated to supplying guests with clean, comfortable dining experiences.
Overview
5
5
years of professional experience
Work History
Kitchen´s Assistant
La Devozione
08.2022 - 10.2023
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Checked identification for minimum age for sale of alcoholic beverages.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Cleaned and organized kitchen stations to promote team efficiency.
- Assisted chefs in food preparation tasks, resulting in timely meal service.
Server
Coppelia
03.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Food Runner
Francesca's
02.2020 - 06.2021
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Cleared tables immediately after guests left in preparation for next party.
- Cultivated warm relationships with regular customers.
- Refilled condiments on each table between guests or during slow periods.
Restaurant Busser
Giordano's Pizza
02.2019 - 02.2020
- Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Education
Bachelor of Science - Engineer
Lasalle
Jalisco07.2022
High School Diploma -
Lasalle High School
Olla, LA08.2021
Skills
- Customer Order Management
- Guest Experience Management
- Beverage Making and Delivery
- Beverage and Ice Dispenser Refilling
- Customer Relations
- Menu Memorization
- Table Bussing
- Restaurant Operation
- Work Coordination
- Guest Satisfaction
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
Coppelia
03.2023 - 08.2023
Kitchen´s Assistant
La Devozione
08.2022 - 10.2023
Food Runner
Francesca's
02.2020 - 06.2021
Restaurant Busser
Giordano's Pizza
02.2019 - 02.2020
Bachelor of Science - Engineer
Lasalle
High School Diploma -
Lasalle High School
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