Fernando Navarro
Gholson ISD
College Station,TX
6
years of professional experience
Experience in education, retail, and customer service. Experienced in building relationships, communicating with people from different backgrounds, training others, and working effectively in fast-paced environments. Strong background in customer interaction, leadership, teamwork, and providing positive experiences. Graduated from Texas A&M University in 2025 (Magna Cum Laude).
Work History
High School Social Studies Teacher / Coach
9 Months- Built supportive relationships with students and families through consistent communication, active listening, and individualized attention to student needs.
- Monitored student progress and adjusted instructional approaches based on individual strengths, needs, and performance.
- Managed multiple responsibilities (teaching multiple subjects) simultaneously while maintaining professionalism, organization, and attention to detail.
- Led and coached students across multiple athletic programs, developing leadership, teamwork, accountability, and motivational skills
Barista Trainer
4 Years- Delivered high-quality customer service in fast-paced environment, fostering genuine connections with customers.
- Communicate with customers to understand their preferences and provide personalized service.
- Trained new employees on customer service expectations, product quality, procedures, and workplace standards.
- Built customer relationships through friendly communication and active listening, addressing individual needs effectively.
- Recognized as a 3x Partner of the Quarter and earned Coffee Master recognition.
Stocker / Receiver
11 Months- Assisted customers by answering questions and guiding them to products, enhancing their shopping experience.
- Communicated professionally with customers and coworkers, fostering a collaborative atmosphere in a busy retail environment.
- Assisted customers throughout the store by answering questions and helping them locate products.
- Collaborated with team to unload, process, and stock products, ensuring timely availability for customers.
- Earned a Service Star Award for providing excellent customer service.
Education
Bachelor of Science - Education
Graduated Magna Cum Laude
Skills
Customer Service & Relationship Building
Verbal & Written Communication
Active Listening & Needs Assessment
Product Presentation
Problem Solving
Conflict Resolution
Collaboration
Training & Leadership
Working in Fast-Paced Environments
Attention to Detail
Technology integration
Timeline
High School Social Studies Teacher / Coach
Gholson ISD
08.2025 - 05.2026Read More
Barista Trainer
Starbucks
05.2021 - 05.2025Read More
Stocker / Receiver
Lowe’s
06.2020 - 05.2021Read More
Texas A&M University
Bachelor of Science from Education
Read More
ADDITIONAL STRENGTHS
- Communication: Comfortable speaking with customers, coworkers, and leadership while adapting communication style to different personalities and situations.
- Relationship Building: Strong ability to establish trust and genuine connections with people.
- Leadership: Experience training employees, coaching athletes, and leading groups toward shared goals.
- Customer Focus: Committed to understanding what people need and providing a positive experience from the initial interaction through resolution.
- Work Ethic: Proven ability to balance multiple responsibilities, work under pressure, and maintain high standards in fast-paced environments.