Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fernando Ochoa

Houston

Summary

With a proven track record at SUNTEX TRUCKING, I excel in safe driving and customer service, ensuring timely deliveries and maintaining a clean driving record. My leadership as a shop and business owner showcases my strong work ethic and ability to significantly improve operational efficiency. Fluent bilingualism enhances client relations.

Overview

11
11
years of professional experience

Work History

Truck Driver

SUNTEX TRUCKING
05.2024 - 01.2025
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
  • Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
  • Collaborated with team members to streamline processes and improve overall efficiency.

Shop Owner

APL Car Rentals
02.2022 - 05.2024
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
  • Improved profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity.
  • Managed day-to-day business operations.
  • Retained accurate records of purchases, titles and sales.

Owner

APL CLOTHING LLC
09.2018 - 04.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Improved team productivity by introducing innovative project management tools and techniques.
  • Expanded business into new markets, cond
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Automotive Technician

American Tire & Car Care
07.2014 - 07.2017
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Performed safety and emissions inspections.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Repaired and replaced worn and damaged components.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.

Education

Automotive Technician -

Universal Technical Institute
Rancho Cucamonga, CA
05-2015

Arroyo High School
El Monte, CA
06-2011

Skills

  • Safe driving
  • Strong work ethic
  • Self-motivation and discipline
  • Dependable and reliable
  • Class A commercial Driver's license
  • Customer service
  • Time management
  • Active listening
  • Customer support
  • Fluent bilingualism

Languages

English
Spanish

Timeline

Truck Driver

SUNTEX TRUCKING
05.2024 - 01.2025

Shop Owner

APL Car Rentals
02.2022 - 05.2024

Owner

APL CLOTHING LLC
09.2018 - 04.2024

Automotive Technician

American Tire & Car Care
07.2014 - 07.2017

Automotive Technician -

Universal Technical Institute

Arroyo High School

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Fernando Ochoa