Fernando Pacheco

As an accomplished IT Technician, I bring extensive expertise in troubleshooting, system maintenance, and asset management, with a strong focus on installing, configuring, and repairing hardware, software, and network systems. I have developed comprehensive troubleshooting documentation, deployed operating systems, and maintained detailed records of data communication transactions and installations. My experience includes installing and repairing hardware and peripheral equipment, efficiently responding to IT service tickets, and managing IT asset inventory. Additionally, I have effectively communicated system changes to internal and external customers, resolved hardware issues by replacing defective components, and configured network devices such as routers and switches for LAN and WAN networks, ensuring seamless operations and minimizing downtime.

Organize and stow incoming products accurately to maintain inventory efficiency and accessibility. Troubleshoot and resolve issues with inbound shipments, such as damaged, missing, or misdirected items. Ensure packages are properly logged and placed in the correct locations to prevent system errors. Collaborate with teammates to keep workflows smooth and meet daily operational goals. Focus on workplace safety and accuracy to maintain a high standard in a fast-paced environment.

Operated efficiently across multiple roles, including grill preparation, cash handling, and customer service, in a high-pressure environment. Prepared food orders with precision and speed while adhering to strict safety and quality standards. Provided friendly and professional service at the cash register, accurately processing transactions and resolving customer concerns. Supported teammates during busy shifts, demonstrating adaptability and a strong work ethic to maintain smooth operations. Developed time management and multitasking skills by balancing kitchen and front-of-house responsibilities.