Fernando Palacios
Plantation,FL
Summary
Dedicated technician with extensive experience in vehicle maintenance and repair. Recognized for effective collaboration and customer communication, enhancing customer satisfaction while ensuring safety and compliance in automotive servicing.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Line Technician
JM Lexus
Margate, Florida
05.2025 - Current
- Diagnosed and repaired mechanical issues in various vehicle systems.
- Conducted routine maintenance checks on customer vehicles for safety and performance.
- Maintained a clean and organized workspace to ensure safety and compliance standards.
- Documented repairs and services performed for accurate record-keeping and customer follow-up.
- Installed new assemblies such as engines and transmissions in accordance with manufacturer specifications.
- Diagnosed and repaired vehicle electronic systems, including engine management, ABS, airbags and transmission control.
- Resolved complex automotive issues by troubleshooting various components within the system.
- Conducted routine maintenance services such as oil changes, tune-ups, brake repairs and tire rotations.
- Managed multiple projects simultaneously while meeting deadlines consistently.
- Replaced worn components with new parts using hand tools and power tools.
- Tested drivetrain components to ensure proper operation prior to reassembly.
- Utilized diagnostic software to detect malfunctions in electrical systems of automobiles.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Lead Technician
Auto Nation Toyota
Davie, Florida
07.2015 - 04.2025
- Assisted customers in understanding service needs and provided expert recommendations.
- Trained junior technicians on best practices for vehicle repair and maintenance.
- Collaborated with service advisors to schedule appointments and prioritize workloads.
- Maintained clean and organized work environment to promote safety standards.
- Utilized diagnostic tools to troubleshoot complex automotive problems effectively.
- Managed multiple projects simultaneously while meeting deadlines.
- Managed quality control and maintained high level of customer satisfaction.
- Tested components, assemblies and systems to diagnose problems.
- Conducted system maintenance, including troubleshooting, repairs, upgrades, and installations.
- Entered and distributed work orders to other technicians.
- Performed routine maintenance including oil changes, brake checks, and tire rotations.
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Repaired electrical systems and components to ensure vehicle safety and functionality.
- Collaborated with team members to streamline service processes and improve efficiency.
ADVANCED AUTOMOTIVE STUDENT
TTEN (ATLANTIC TECHNICAL COLLEGE)
Coconut Creek, Florida
08.2014 - 07.2016
- Engaged in classroom discussions, demonstrating critical thinking skills.
- Achieved academic honors and awards, recognizing exceptional performance.
- Mastered various software tools and platforms for online learning and assignments.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Maintained consistent attendance, achieving a perfect record for multiple semesters.
Education
High School Diploma -
SOUTH PLANTATION HIGH SCHOOL
Plantation, FL06-2012
Some College (No Degree) - ADVANCED AUTOMOTIVE
Atlantic Technical College
Pompano Beach, FLSkills
- Engine diagnostics
- Electrical troubleshooting
- Mechanical repair
- Diagnostic software usage
- Engine rebuilding
- Vehicle inspection
Languages
English
Full Professional
Spanish
Full Professional
Certification
LEXUS MASTER TECHNICIAN
ASE MASTER TECHNICIAN
HYBRID CERTFIED
TOYOTA MASTER TECHNICIAN
ASE MASTER TECHNICIAN
HYBRID CERTFIED
TOYOTA MASTER TECHNICIAN
Timeline
Line Technician
JM Lexus
05.2025 - Current
Lead Technician
Auto Nation Toyota
07.2015 - 04.2025
ADVANCED AUTOMOTIVE STUDENT
TTEN (ATLANTIC TECHNICAL COLLEGE)
08.2014 - 07.2016
High School Diploma -
SOUTH PLANTATION HIGH SCHOOL
Some College (No Degree) - ADVANCED AUTOMOTIVE
Atlantic Technical College