Talented High-energy Management Professional. Solid background in retail, restaurant, bio lab manufacturing environments with recent specialty experience in grocery management. Strong leader and problem-solver committed to developing positive workplace and alleviating conflicts through effective communication and active listening. Knowledgeable resource dedicated to streamlining operations to decrease costs and promote organizational efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Grocery Store Manager
Grocery Outlet Bargain Market
09.2020 - 01.2023
Engaged customers and provided very high level of service and support.
Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency resulting in inventory shrinkage by 10%.
Collaborated with store manager to develop goals and objectives for continuous improvement in store operations.
Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.
Kept grocery team operations in strict compliance with workplace standards and food safety requirements.
Boosted grocery sales with top-notch merchandising abilities and expertise in implementing promotions.
Actively participated in meetings to discuss best practices for improving overall store performance.
Assisted in the hiring process by interviewing potential candidates, contributing to a strong workforce of dedicated employees.
Coordinated employee schedules to ensure adequate coverage during peak business hours while managing labor costs effectively.
Owner and CEO
Ultimate Outdoor Gear
01.2018 - 02.2019
Strategized and implemented a successful business model for U.O.G., leading to its acquisition.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Maximized online sales by effectively amplifying brand visibility using SEO charting top 10 on goggle search engine using goggle analytics and digital platforms for product promotion.
Streamlined supply chain by negotiating product and shipping costs with vendors to optimize moving products.
Increased customer satisfaction by implementing efficient business practices and providing exceptional service.
Business Development and Assistant General Manager
Panera Bread
08.2016 - 01.2019
Supervised and mentored a 22-member team.
Pioneered new food cost management strategies increasing profitability by 7%.
Analyze and develop new inventory control systems to cut waste by 5%.
Full restaurant management open to close.
Motivated, trained, and disciplined employees to maximize performance.
Collaborated with the General Manager on marketing initiatives to drive sales growth.
Ensured compliance with all health department regulations adhering to strict sanitation guidelines.
Managed financial aspects of the business, including budgeting, forecasting, and cost control.
Managed team schedule with eye for coverage needs and individual strengths.
Quality Control Manager
Hardy Diagnostics
01.2006 - 02.2009
Quality Management System Oversight: Ensuring compliance with relevant regulatory requirements (e.g., FDA cGMP, ISO 13485).
Overseeing the quality planning, quality control, and quality assurance activities.
Validating manufacturing processes to ensure consistent product quality and safety.
Conducting in-process inspections, testing, and audits to verify product specifications
Qualifying and approving suppliers of raw materials, components, and packaging.
Regulatory Compliance and Reporting: Ensuring the facility and its operations comply with applicable regulations and guidelines.
Preparing quality-related reports, documents, and data for regulatory agencies and audits.
Conducting regular audits, inspections, and testing to verify product quality and safety
Providing training and guidance to production teams on quality procedures
Collaborated with cross-functional teams to identify areas of improvement leading to enhanced product quality.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Education
Associate of Science - Biochemistry
Allan Hancock College
Santa Maria, CA
06.2012
Associate of Science - Business Management
Allan Hancock College
Santa Maria, CA
06.2012
Skills
Store operations
Employee Training
Merchandising Strategies
Scheduling Coordination
Customer Service Management
Workflow Planning
Time Management
Verbal and written communication
Supply level management
Expense Tracking
Quality Control
Documentation And Reporting
Strategic Planning
Certification
Licensed - ServSafe Manager
ANAB - ANSI National Accreditation Board (Open for renewal)
Licensed - Forklift (Open for renewal)
Languages
Spanish
Professional Working
Timeline
Assistant Grocery Store Manager
Grocery Outlet Bargain Market
09.2020 - 01.2023
Owner and CEO
Ultimate Outdoor Gear
01.2018 - 02.2019
Business Development and Assistant General Manager