Fernando Ramirez
Bakersfield,CA
Summary
Proven leader in retail management, adept at enhancing customer service and implementing effective merchandising strategies at Grocery Outlet Bargain Market. Excelled in inventory management and task delegation, achieving significant improvements in cross-functional collaboration and supply chain efficiency. Renowned for resolving customer issues with professionalism, underscoring a commitment to excellence and team development.
Overview
9
9
years of professional experience
Work History
Grocery Stocker
Grocery Outlet Bargain Market
10.2018 - 06.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Consistently lifted materials weighing as much as 50 pounds.
Cashier
Arco Gas Station
06.2022 - 01.2024
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked, tagged and displayed merchandise as required.
- Handled cash with high accuracy and took care to check bills for fraud.
- Restocked and organized merchandise in front lanes.
- Learned duties for various positions and provided backup at key times.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Smart And Final
09.2015 - 09.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
Education
High School Diploma -
Santa Barbara High School
Santa Barbara, CA06-2016
Skills
- Customer Service
- Task Delegation
- Merchandising Strategies
- Inventory Management
- Ordering Supplies
- Product Rotation
- Waste Reduction
- Merchandise replenishment
Timeline
Cashier
Arco Gas Station
06.2022 - 01.2024
Grocery Stocker
Grocery Outlet Bargain Market
10.2018 - 06.2024
Cashier
Smart And Final
09.2015 - 09.2018
High School Diploma -
Santa Barbara High School
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