FERNANDO REYES
Washington,DC
Overview
4
4
years of professional experience
Work History
Storekeeper
US Coast Guard Headquarters
Washington, DC
08.2022 - Current
- Assisted in receiving, storing, and organizing inventory efficiently.
- Maintained cleanliness and safety standards in storage areas.
- Operated material handling equipment to transport goods within facility.
- Supported stocktaking activities by counting and verifying inventory levels.
- Collaborated with team members to ensure timely order fulfillment.
- Learned proper use of inventory management software for tracking supplies.
- Followed procedures for labeling and categorizing products accurately.
- Participated in training sessions to develop knowledge of warehouse operations.
- Received product shipments and organized in stockroom storage area.
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Ordered goods from various vendors to maintain store merchandise levels.
- Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
- Maintained a safe working environment with strict adherence to safety protocols and guidelines.
- Ensured timely order fulfillment for customer satisfaction through efficient processing of purchase requests and shipments.
- Assisted customers by answering questions and suggesting merchandise.
- Kept sales receipts and maintained accounting records.
- Documented shipping and receiving records to confirm receipt of orders.
- Monitored customer feedback to identify trends, suggesting actionable improvements for better experiences.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Receiving Clerk
China Town Enterprises
Coamo, PR
06.2021 - 04.2022
- Oversaw daily receiving operations, ensuring accurate logging of incoming shipments.
- Implemented inventory tracking system, improving item retrieval efficiency and accuracy.
- Trained new staff on receiving protocols and safety procedures, enhancing team performance.
- Coordinated with vendors to resolve discrepancies in shipment quantities and documentation.
- Conducted regular audits of received goods, maintaining high standards of quality control.
- Streamlined unloading processes, reducing bottlenecks and expediting workflow in receiving area.
- Collaborated with warehouse team to optimize storage solutions for incoming inventory.
- Maintained detailed records of received merchandise, supporting inventory management efforts.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
- Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
- Optimized storage space utilization by arranging received items strategically within designated areas of the warehouse.
- Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times.
- Double-checked cargo inventories and documentation for accuracy.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Properly labeled and stored goods in safe area to provide identification and avoid losses.
- Facilitated effective communication between warehouse staff through regular team meetings focused on addressing potential challenges or areas for improvement in the receiving process.
- Enhanced warehouse organization by accurately sorting and categorizing incoming shipments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintained accurate inventory records through diligent data entry, updating, and filing.
Education
Bachelor of Communications -
Universidad Del Sagrado Corazon
San Juan, PR01-2020
Bachelor of Accounting -
Pontificia Universidad Catolica De Puerto Rico
Ponce, PR08-2018
Skills
- Problem-solving
- Inventory management
- Store opening and closing
- Warehouse operations
- Multitasking and organization
- Data entry
- Document management
- Friendly and positive
- Team development
- Workplace safety
- Store merchandising
- Supply ordering
- Inventory coordination
- Purchasing and procurement
- Documentation and reporting
- Inventory tracking and storage
- Customer service
- Team building and leadership
- Leading staff meetings
- Policies and procedures
- Work Planning and Prioritization
- Flexible schedule
- Shipment processing
- Special events
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Storekeeper
US Coast Guard Headquarters
08.2022 - Current
Receiving Clerk
China Town Enterprises
06.2021 - 04.2022
Bachelor of Communications -
Universidad Del Sagrado Corazon
Bachelor of Accounting -
Pontificia Universidad Catolica De Puerto Rico