Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fernando Rios

Silver Spring,MD

Summary

Multi-talented Regional Manager with experience managing business needs, including devising strategic plans, setting up promotions and overseeing human resources. Well-versed in handling multiple operational areas each day to drive business efficiency and necessary evolution.

Driven regional manager offering in-depth understanding of industry market conditions and regional preferences. Strategic and proactive leader with skill implementing successful changes to business policies and procedures. Ready to apply several years of experience and leadership abilities.

Decisive and resourceful Regional Manager versed in contract negotiations, process improvements and cost-control objectives. Known for applying in-depth industry and product knowledge to create valuable customer solutions and business growth opportunities.

Seasoned Regional Manager with significant experience in sales, operations, and team leadership. Able to leverage strong understanding of regional markets to formulate strategies that drive growth and increase market share. Skillset includes budget management, strategic planning, and talent development. Previously led teams to surpass revenue goals while improving customer satisfaction levels.

Overview

22
22
years of professional experience

Work History

Regional Manager

Bravo facilityservices
McLean, VA
10.2003 - 09.2025
  • Reviewed monthly reports from individual districts regarding sales figures and other metrics.
  • Evaluated customer feedback and adjusted company processes accordingly.
  • Collaborated closely with Human Resources department on matters related to employee relations.
  • Resolved conflicts between customers and employees within the region.
  • Maintained a high level of professionalism when interacting with customers or vendors in person or over phone and email communication.
  • Managed regional operations including inventory control, staffing levels, logistics, customer service.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Assigned work and monitored performance of project personnel.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Recruited and trained new employees to meet job requirements.
  • Proposed or approved modifications to project plans.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.

Education

Mexico

Mexico
Mexico DF
01-2014

Skills

  • Customer feedback
  • Inventory management
  • Conflict resolution
  • Employee training
  • Project management
  • Performance evaluation
  • Effective communication
  • Human resources management
  • Operational management
  • Personnel management

Timeline

Regional Manager

Bravo facilityservices
10.2003 - 09.2025

Mexico

Mexico

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