Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fernando Rodriguez

Moreno Valley,CA

Summary

Organized professional commended for honesty, hard work, positive attitude and team player attitude. Exceptional quality control, inspection and skilled at multitasking. Experienced coordinating receipt. Practiced in unloading, unpacking, labeling and stocking shelves. Experienced Credit Analyst in determining risk through effective financial document analysis.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Credit Representative

Ducati
Guadalajara, JA
07.2018 - 12.2019
  • Requested financial documents from customers.
  • Worked closely with both customers and sales team to reconcile accounts and oversee payment negotiation.
  • Placed customer accounts on hold when payments were past due.
  • Reviewed customer financial data to ascertain level of risk involved for extending credit.
  • Collected and organized all loan documents for underwriting.
  • Created agenda, materials and communications for team meetings.
  • Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.

Sales Associate

Nice Jewelry
Guadalajara, JA
01.2018 - 06.2018
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.

Receiving Supervisor

Office Depot
Guadalajara, JA
11.2016 - 12.2017
  • Unpacked and examined incoming shipments to confirm consistency with records and verifying accuracy against invoices and manifests.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Updated W32 system with data such as weights, charges and discrepancies.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Put merchandise in assigned area, added tags and secured larger pieces as required. Furniture area.
  • Maintained work areas in organized, safe and clean manner.

Receiving Clerk

Office Depot
Guadalajara, JA
12.2015 - 11.2016
  • Welcomed customers, offering assistance to help find necessary store items.
  • Counted and stocked merchandise as specified by inventory control log.
  • Received deliveries and processed all incoming shipments by scanning packages and updating orders.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed customer payments quickly and returned exact change and receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

Education

High School Diploma -

Serrano High School
Phelan, CA
3 2014

Skills

  • Credit analysis
  • Information verification
  • Administrative support
  • Loading and unloading inventory
  • Sales experience
  • Merchandise restocking
  • Cash register operation
  • Customer assistance
  • Storage organization
  • Organized
  • Time management
  • Flexible scheduling

Certification

  • Volkswagen Mexico credit representative

Timeline

Credit Representative

Ducati
07.2018 - 12.2019

Sales Associate

Nice Jewelry
01.2018 - 06.2018

Receiving Supervisor

Office Depot
11.2016 - 12.2017

Receiving Clerk

Office Depot
12.2015 - 11.2016

High School Diploma -

Serrano High School
Fernando Rodriguez