Fernando Romero
Lawrenceville,GA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
Walmart
07.2024 - 03.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Executed daily sales transactions accurately and efficiently.
- Maintained knowledge of current promotions and inventory for customer inquiries.
- Collaborated with team members to achieve sales goals and improve service quality.
Sales Associate/Customer Service
Pendergrass Flea Market
06.2022 - 07.2024
- Implemented visual merchandising strategies to optimize retail space and drive engagement.
- Monitored inventory levels and coordinated restocking efforts to minimize stockouts.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Discovery High School
Lawrenceville, GeorgiaSkills
- Customer service, Communication skills, English, Bilingual
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Relationship building
- Outgoing personality
- Cash handling
Languages
English, Spanish
Skills and Qualifications
- Skills & Qualifications
- Fluent in English and Spanish
- Strong sales and negotiation skills
- Excellent customer service and communication
- Cash handling and transaction processing
- Reliable with a valid driver's license and personal vehicle
- Adaptable and quick to learn new skills
- Strong work ethic and ability to work independently
- Engaged customers in sales transactions, demonstrating excellent communication and negotiation skills.
- Managed cash transactions, provided accurate change, and ensured proper bookkeeping.
- Maintained inventory, restocked merchandise, and organized the sales area for an attractive display.
- Adapted to changing customer needs and market trends to optimize sales strategies.
- Comfortable with physical labor and fast-paced environments
Timeline
Sales Associate
Walmart
07.2024 - 03.2025
Sales Associate/Customer Service
Pendergrass Flea Market
06.2022 - 07.2024
High School Diploma -
Discovery High School
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