As a Territory Representative I was able to build my knowledge and experience in a variety of skills needed to take care of a group of customers. My prior experience in machine repairs allowed me to provide technical support in an efficient and accurate manner. The sales side trained me in customer service and people skills. My work ethic kept me focused on always doing the best I can at any task that was given to me. The best part was working with different people at different locations.
Provide 24/7 sales and service support to a group of customers within a geographical area.
Build strong relationships with key decision makers.
Identify opportunities to achieve sales budget goals.
Perform preventive maintenance on company and customer owned equipment.
Replace, repair or rebuild chemical dispensing systems, commercial dishwashers, booster heaters and water filtration systems.
Order and maintain proper stock of repair parts in company service vehicle.
Provided preventive maintenance on heavy industrial equipment.
Responded to emergency repair calls on heavy industrial equipment.
Managed daily operations of commercial floor equipment repair shop.
Managed field service technicians performing repairs at customer sites.
Managed inventory of parts and tools.
Provided building maintenance.
Customer service including building a strong relationship and training
Extensive plumbing experience including soldering, compression fittings, push in fittings, Pex, shark bites, Propress, PVC tubing, hoses Troubleshooting leaks, water pressure issues Replacing, rebuilding pumps, solenoid valves Installing and repairing water filtration systems including water filters, RO systems and water softeners
Extensive electrical experience including troubleshooting and installing PLC controlled equipment, Replacing motors, contactors, transformers, relays, harnesses, power supplies, switches, disconnects, breakers
Knowledge of testing water for chlorine, hardness, detergent titrations and other properties
Excellent sales and communication skills including building proposals and quotes Providing support after the sale and introducing new opportunities
Great time management and organizational skills including maintaining adequate stock of repair parts and tools Performing tasks in an efficient manner