Fernando Urquidi Jr.
El Paso,TX
Summary
Seasoned Software Developer and Proven Leader with over 12 years of experience in designing and implementing large and complex IT solutions across hardware, software, database, and reporting. Demonstrated expertise in leading cross-functional teams, managing the full project lifecycle, and incorporating wide-ranging laboratory requirements into cohesive, efficient solutions. Adept at fostering team collaboration, mentoring emerging talent, and driving projects to successful completion. Seeking to leverage my expertise in technical leadership, strategic solution formulation, complex problem-solving, and leadership abilities to contribute to Los Alamos National Laboratory as a Solutions Architect.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Intelligence Developer
Los Alamos National Laboratory
12.2017 - Current
- Analyzed existing systems and databases and recommended enhancements to solve business needs.
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions.
- Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with platform infrastructure, security and integration capabilities.
- Took ownership in partnering with development teams in building applications that helped automate various DeployIT operations that dealt with inventory management & machine staging.
- Wrote and maintained technical and functional specifications to document database intentions and requirements.
- Integrated BI assets into customer relationship management tasks, improving service personnel's available intelligence.
- Designed customized data collection models for specific visualization tasks.
- Developed/ Maintained SQL Server Databases for various SAE customers
- Developed new methods of automation for data loading such as scripting stored procedures and developing SSIS packages.
- Supporting three LANL organizations as BI Lead Developer and have been recognized as a Distinguished Performer Award recipient for FY22.
Genius
Apple
10.2016 - 11.2017
- Coached and mentored employees and offered constructive feedback for performance improvement.
- Developed tutorials and instructional documents to educate customers on available troubleshooting tools.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Disassembled computers to perform diagnostics and check for repair needs.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for customer machines.
- Spearheaded inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
- Maintained a 95% percent in customer satisfaction surveys.
- Attended Genius training which allowed for me to gain certifications in both ACIT & ACMT.
Store Supervisor
Best Buy
08.2011 - 10.2016
- Led district wide training for new Computer Supervisors.
- Interviewed, hired, trained and mentored staff by coaching daily, leading performance reviews and offering constructive feedback.
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Provided technical support and problem resolution for approved software and hardware problems or potential problems discovered during preventive maintenance.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Implemented and managed wireless devices, multi-site network infrastructure, business intelligence development and implementation.
Education
Master of Science - Information Technology W/Conc Database Design
Southern New Hampshire University
Hooksett, NH07.2021
Bachelor of Arts - Business Information Systems
New Mexico State University
Las Cruces, NM08.2019
Skills
- Leadership
- Business Intelligence Analysis
- Database Management
- Process Optimization
- Technical Writing
- Database programming
- Customer Service
- SQL/T-SQL proficiency
Certification
- Certified Scrum Master, Scrum Alliance -2023
- Departmental Analyst, Microstrategy - 2023
- Microsoft 20762 Developing SQL Databases, New Horizons -2021
- Microsoft 20761 Querying Data with Transact SQL New Horizons -2020
- Microsoft 20764 Administering SQL Database Inf, New Horizons -2020
- Jamf 200, Jamf, 2018
- Apple Certified Mac Technician, Apple - 2017
- Apple Certified IOS Technician, Apple - 2017
Accomplishments
- Distinguished Performer Award, LANL COVID Telework Response IT Support Team, Los Alamos National Laboratory (2022)
- Distinguished Performer Award, FRACAS Project Team, Los Alamos National Laboratory (2021)
- Multi Spot Award Recipient, Los Alamos National Laboratory (2023-2022)
Activities
- Chair of Business Intelligence Community of Practice, Los Alamos National Laboratory (2023)
- STEM Program Guest Speaker, Santa Teresa High School (2019-2023)
Timeline
Business Intelligence Developer
Los Alamos National Laboratory
12.2017 - Current
Genius
Apple
10.2016 - 11.2017
Store Supervisor
Best Buy
08.2011 - 10.2016
Master of Science - Information Technology W/Conc Database Design
Southern New Hampshire University
Bachelor of Arts - Business Information Systems
New Mexico State University
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