Detail-oriented intelligence professional adept at collecting and processing information. Strategic and organized with excellent verbal and written communication skills. Reviewing records and making sound judgments about personnel, risks and field operations.
Overview
11
11
years of professional experience
Work History
Intelligence Analyst
Army Reserves
03.2020 - Current
Advised on operations, intelligence and risk assessments in daily briefings.
Screened and interpreted all-source intelligence information.
Created useful and timely intelligence products to support field operations.
Used coordination and planning skills to achieve results according to schedule.
Assisted in creating high-level intelligence briefs for senior-level personnel.
Case Manager
Danziger & De Llano Law Firm
08.2019 - Current
Manage over over 20,000 clients of Mass Tort Case Administration Projects.
Managed accounts and client records of clients, observing confidentiality and extreme discretion.
Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
Interviewed and prepared intake sheets for clients in Spanish and English.
Developed and implemented comprehensive case management plans to address client needs and goals.
Software Tester
Welocalize
04.2019 - 08.2019
Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
Gathered data on integration issues and vulnerabilities and outlined improvement recommendations.
Verified acceptance by developing and implementing automated and manual application features and regression tests.
Office Services Assistant
RMWBH Law
04.2018 - 04.2019
Reviewed files and records to obtain information to respond to customer and client requests.
Completed general administrative tasks by proofreading documents, transcribing handwritten information and operating calculators to verify financial records.
Mortar Infantryman
Army National Guard
07.2012 - 07.2018
Responded to emergencies with speed, efficiency and knowledgeable assistance.
Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Education
Master of Science - Homeland Security Studies
Sam Houston State University
Huntsville, TX
12.2023
Bachelor of Arts - Criminal Justice
Sam Houston State University
Huntsville, TX
12.2017
Skills
Documentation proficiency
Case management
Written and verbal communication
Proficient in Lead Docket, Filevine, DelvePoint, & Tableau