Summary
Overview
Work History
Education
Skills
Timeline
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FERNANDO VASQUEZ JR

El Paso,TX

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

13
13
years of professional experience

Work History

Field Service Technician

NCR
02.2025 - Current
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Operated hand tools and power equipment according to company safety procedures.
  • Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
  • Streamlined parts inventory management, ensuring critical spares were always available for urgent repairs.

Jr. Support Desk Technician

Dyopath
08.2022 - Current
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Installed, modified and repaired software and hardware to resolve technical issues.
  • Documented transactions and support interactions in system for future reference and addition to knowledge base.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Configured hardware, devices and software to set up work stations for employees.

IT Technician

RedGear
04.2022 - 08.2022
  • Provide computer support, Skilled in Systems Troubleshooting, Installations, and Maintenance
  • Customer-Service and Help Desk Skills
  • Performed maintenance tasks on PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
  • Maintained and monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Monitored systems in operation and input commands to troubleshoot areas.
  • Linked computers to network and peripheral equipment.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.

Inventory Specialist

Western International
02.2022 - 04.2022
  • Take inventory of all products for 5 businesses
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.

Stockroom Associate

Kohls
08.2021 - 01.2022
  • Provided customer service; used SAP Program to manage employee data
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Shelved new and returned inventory according to proper storage procedures.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Checked numbers manually and used hand-held equipment to locate products.
  • Managed timely and effective replacement of damaged or missing products.
  • Checked and pulled defective or expired products from shelves.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Prepared pallets for shipment or use by sales floor employees.
  • Organized warehouse and stockroom areas using forklift and pallet jacks.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Demonstrated strong communication skills and understanding of packing slip processing requirements.
  • Maintained fitness in order to move merchandise efficiently and safely.

Aviation Boatswain's Mate, Fuels

United States Navy
11.2012 - 01.2019
  • Stood watch during specified periods and determined geographical position of ship.
  • Supervised and coordinated activities of crew aboard ship.
  • Oversaw underway replenishment procedures to maintain equipment used in unloading and loading cargo.
  • Read gauges to verify sufficient levels of hydraulic fluid, air pressure and oxygen.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Maintained safe and accurate pump levels and closely watched pump gauges
  • Operated and lubricated tools to protect durability and functionality
  • Recorded operating data such as products and quantities pumped, stocks used and operating times
  • Stayed calm and focused in emergency situations to provide efficient fixes for diverse mechanical problems
  • Communicated with other workers using signals, radios or telephones to start and stop flows of materials or substances
  • Trained new workers on safety procedures and protocols and enforced implementation throughout workdays to prevent injuries or downtime incidents
  • Drove fuel trucks, hydrant carts and stationary carts to complete work
  • Handled aviation fuel and chemicals with correct procedures and quality control standards
  • Fueled airline equipment according to exact work orders

Education

Associate of Applied Science - Information Systems And Security

Western Technical College
El Paso
06-2022

Skills

  • Problem-solving
  • Positive attitude
  • Troubleshooting and repair
  • Field repairs
  • Customer service
  • Technical troubleshooting
  • Teamwork and coordination
  • Inventory management
  • Valid Driver's license
  • Technical support
  • Repair and installation
  • Courteous and professional
  • Installation and maintenance

Timeline

Field Service Technician

NCR
02.2025 - Current

Jr. Support Desk Technician

Dyopath
08.2022 - Current

IT Technician

RedGear
04.2022 - 08.2022

Inventory Specialist

Western International
02.2022 - 04.2022

Stockroom Associate

Kohls
08.2021 - 01.2022

Aviation Boatswain's Mate, Fuels

United States Navy
11.2012 - 01.2019

Associate of Applied Science - Information Systems And Security

Western Technical College

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