Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Work Availability
Work Preference
Software
Timeline
Generic

Fernando Velez

Saint Cloud,Fl

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

17
17
years of professional experience
1
1
Certification
2
2
Languages

Work History

Continuous Improvement Manager

Toufayan Bakery
Plant City, FL
2024.02 - Current
  • Enhanced operational efficiency by implementing continuous improvement strategies and streamlining
    processes.
  • Reduced production downtime through proactive identification of bottlenecks and optimization of
    workflows.
  • Increased employee productivity by leading training initiatives on lean methodologies and best practices.
  • Collaborated with cross-functional teams to identify opportunities for process improvements, resulting in
    cost savings and increased quality.
  • Conducted regular audits of processes to ensure compliance with established standards, identifying gaps
    and recommending solutions for improvement.
  • Coached team members on effective problem-solving techniques, empowering them to drive
    improvements independently.
  • Managed multiple projects simultaneously, ensuring timely completion while adhering to budget
    constraints.

Production Manager

NuCycle Energy
09.2023 - 02.2024
  • Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
  • Reduced waste and material costs by optimizing resource allocation and inventory management.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
  • Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
  • Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
  • Mentored junior staff members on best practices in production management, cultivating a skilled workforce capable of tackling complex challenges headon.
  • Delivered direct feedback to senior management regarding project visibility and status.
  • Resolved issues quickly to maintain productivity goals.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Managed internal operational standards and productivity targets.

CEO and Founder

3DJ Shop
08.2022 - 09.2023
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
  • Established new revenue streams by identifying market opportunities and launching innovative products or services.
  • Developed a high-performance executive team for improved productivity and efficiency.
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Drove profitability with thorough financial analysis and strategic decision making.

Operations Manager (Area Manager III) – Outbound Department

Amazon Fulfillment Center
07.2019 - 07.2022
  • Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
  • Developed performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
  • Guide and support management team to establish and maintain quality control standards
  • Proactively identify and lead process improvement initiatives and Lean tools
  • Build and execute productivity plans by reviewing work forecasts, determining productivity requirements, and collaborating with other Area Managers to balance labor
  • Communicate policies to associates and function as the primary information source for the team, maintain compliance, consistency, and take corrective action when needed
  • Implement safety procedures and make assure they are followed for building security and product loss prevention
  • Manage over two hundred people daily and over three hundred during Peak Season including direct and indirect employees.
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.

Operations Supervisor

DB Schenker Logistics, Inc.
09.2018 - 07.2019
  • Supervises a cross-functional team that includes MHE operators, coordinators, and transportation associates
  • Trained and educated the workforce regarding proper work completion and adherence to company standards
  • Ensure that all raw materials required by the manufacturing production lines are delivered on time and effectively managed
  • Oversaw a wide variety of warehousing activities including receiving raw materials and finished goods as well as maintaining inventory and associated records.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.

Production Supervisor – MOD and VP Area

DB Schenker Logistics, Inc.
02.2015 - 09.2018
  • Supervise three shifts, 50 to 75 employees including Forklift Operators, as per the company regulations and rules
  • Ensure the weekly payroll hours of all employees are accurate and entered the payroll system
  • (KPI) Document and reconcile production completed daily per shift; use an Intranet System to perform production and manage the tasks
  • Set up weekly production schedules for both areas to ensure orders are done within the timeframe scheduled
  • Do month end inventory reconciliation and order supplies as needed
  • Conduct meetings with Coordinators every day to keep everyone up-to-date concerning issues and concerns within the facility.
  • Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
  • Optimized workflow through effective resource allocation and scheduling adjustments.

Production Supervisor

Food Source
07.2013 - 01.2015
  • Monitored the timely performance of the employees in the workforce and motivated them to accomplish the specified task
  • Supervised up to a range of 40-80 employees during peak season
  • Assigned duties/shifts to different employees as per their areas of expertise
  • Coordinated with the human resources department in the hiring, terminating and performance issues for appropriate individuals in the workforce
  • Train all new hire employees in all areas within the plant
  • Conducted meetings whenever necessary to keep everyone up-to-date concerning issues/concerns within the facility
  • This also included praising employees, as well as clarifying areas that needed to be changed or evaluated for production
  • Maintained and documented work completed daily; presented reports to management before end of each shift.

Bilingual Customer Service Representative (English / Spanish)

Via Satellite
02.2013 - 07.2013
  • Resolve customer needs via phone, email, mail, or social media
  • Plan technicians’ route daily to assist customers with new services and/or service and support technician and customer through the process
  • Greet customers warmly and ascertain problems or reason for calling
  • Place, cancel or upgrade accounts
  • Assist with placement of orders, refunds, or exchanges.
  • Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
  • Streamlined communication for non-English speaking customers, providing accurate translations of company policies and product information.

Accounts Representative (Loan Officer / Collection Officer)

Island Finance
01.2011 - 01.2013
  • Refer customers to appropriate bank personnel to meet their financial needs
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents
  • Investigate and correct errors upon customers' request, according to customer and bank records
  • Collect and record customer deposits and fees, and issue receipts using an intranet system
  • Visit Customers to collect payments due
  • Perform teller duties as required
  • Obtain credit records from reporting agencies and process loan applications
  • Achieved three recognitions in my first six months working in the loan sales department.

Sales Representative Manager

Super Discount Auto
03.2007 - 01.2011
  • Conducted television announcement publicity
  • Increase sales from an average of 20 cars a month to no less than 35 monthly
  • Manage administrative functions including employee schedule, meetings, and payroll
  • Effectively manage customers’ claims
  • Work closely with employees and create a strategy to achieve monthly sales goals
  • Established trusting relationships with employer, customers, and employees
  • Generated strong referral business through quality service.
  • Increased sales revenue by implementing effective sales strategies and fostering strong client relationships.

Education

Bachelor of Business Administration Degree with concentration in accounting. -

Polytechnic University of Puerto Rico
San Juan, P.R.
01.2010

Skills

  • Project Management
  • Production Planning
  • Team Development
  • Strong Leadership Abilities
  • Staff Management
  • Manufacturing Management
  • Lean Manufacturing
  • KPI Tracking
  • Inventory Management
  • Process Improvement
  • Performance Monitoring
  • Business Planning

References

  • Austin A. Irwin, NVR Building Products Co., Shop Manager, Mobile- (814) 617-0284
  • Beverly Lopes, Concordia Village of Tampa, HR Manager, Mobile- (540) 878-8749

Certification

OSHA Forklift Driver Certification.

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balance

Software

Microsoft Office

Timeline

Continuous Improvement Manager

Toufayan Bakery
2024.02 - Current

Production Manager

NuCycle Energy
09.2023 - 02.2024

CEO and Founder

3DJ Shop
08.2022 - 09.2023

Operations Manager (Area Manager III) – Outbound Department

Amazon Fulfillment Center
07.2019 - 07.2022

Operations Supervisor

DB Schenker Logistics, Inc.
09.2018 - 07.2019

Production Supervisor – MOD and VP Area

DB Schenker Logistics, Inc.
02.2015 - 09.2018

Production Supervisor

Food Source
07.2013 - 01.2015

Bilingual Customer Service Representative (English / Spanish)

Via Satellite
02.2013 - 07.2013

Accounts Representative (Loan Officer / Collection Officer)

Island Finance
01.2011 - 01.2013

Sales Representative Manager

Super Discount Auto
03.2007 - 01.2011

Bachelor of Business Administration Degree with concentration in accounting. -

Polytechnic University of Puerto Rico

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Fernando Velez