Fernando Ventura Morales
Palm Springs,CA
Summary
Multitasking Server Shift Leader versed in interacting with customers, taking orders and serving food and drinks. Oversees restaurant operations and maintains productivity, quality and customer service standards. Leads dining room personnel in providing timely and courteous service. Hardworking Waiter with 6 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Line Cook/Server Shift Leader
white elephant
Los Angeles , CA
08.2022 - 05.2024
- Provided leadership to servers and other restaurant staff members by setting an example of excellent service.
- Assigned tasks to servers to ensure efficient operations during peak business hours.
- Inspected all tables prior to seating guests in order to ensure cleanliness standards were being met.
- Supervised cashiering activities at the register in order to prevent any discrepancies with payment processing.
- Conducted weekly meetings with servers to discuss issues related to customer service delivery or operational efficiency.
- Managed tables throughout dining room to execute service at highest level.
- Interacted and engaged with patrons to promote friendly environment.
- Leveraged POS system to receive and take guest orders and process payment.
Susshi Chef
Mastros Restaurants
Los Angeles, CA
12.2023 - 02.2024
- Prepared sushi rolls with fresh ingredients and traditional recipes.
- Cleaned, cut, and prepared fish for sushi dishes.
- Maintained knowledge of current menu items and specials.
- Monitored food supplies and ordered additional supplies as needed.
- Ensured quality of product was consistent throughout shift.
- Assisted in opening and closing duties such as cleaning, restocking.
- Adhered to all local health department regulations and guidelines.
- Calculated accurate portion sizes when making sushi rolls or platters.
- Collaborated with other chefs in preparing meals for large parties or events.
- Developed creative new recipes for unique sushi dishes.
Server
Olive Pit
Los Angeles , CA
02.2020 - 07.2021
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Prepared drinks according to standard recipes.
- Assisted in training new servers.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Education
Associate of Arts - Gastronomy
Universidad Del Valle De Mexico
Mexico City Skills
- Personnel Training
- Customer Relationship Management
- Customer Service Management
- Teamwork and Collaboration
- High-Volume Dining
- Liquor, Wine, and Food Service
- Positive and Friendly Attitude
- ServSafe Certification
- POS System Operations
- Food Safety Understanding
- Employee Development
- Bilingual with costumers
Certification
- serve safe. food handler
- serve safe alcohol
Languages
English
Professional
Spanish
Professional
Italian
Elementary
French
Elementary
Timeline
Susshi Chef
Mastros Restaurants
12.2023 - 02.2024
Line Cook/Server Shift Leader
white elephant
08.2022 - 05.2024
Server
Olive Pit
02.2020 - 07.2021
Associate of Arts - Gastronomy
Universidad Del Valle De Mexico
- serve safe. food handler
- serve safe alcohol
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