Fernando Zavala
Queens,NY
Summary
Dynamic and enthusiastic professional with experience at Coffee Four Season, excelling in customer service and cash handling. A friendly team player skilled in client communication and time management, I thrive in fast-paced environments, ensuring a welcoming atmosphere while delivering efficient service. Passionate about fostering positive experiences and enhancing visitor engagement.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Kew Gardens, New York
04.2025 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages, ensuring a welcoming experience.
- Prepared a variety of coffee beverages using espresso machines and grinders.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Handled cash transactions and operated point-of-sale system accurately, contributing to efficient service.
- Maintained cleanliness and organization of coffee shop environment, promoting a positive atmosphere for customers.
Barista
Coffee Four Season
FLUSHING, NY
07.2024 - Current
- Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
- Interacted with customers during hectic periods, fostering a fun, positive environment.
- Managed customer flow by efficiently directing lines during peak hours, ensuring quick service.
- Demonstrated expertise in coffee bean varieties, roasting processes, and brewing methods.
- Maintained clean and organized workspace for optimal productivity and safety.
- Cleaned counters daily to maintain hygiene and presentation standards., machines, utensils, and seating areas daily.
Photographer
Flushing International High School
FLUSHING, NY
07.2023 - 11.2023
- Consult with clients to understand their needs and preferences for a photo shoot.
- Set up lighting equipment and adjust camera settings to capture desired images.
- Captured portraits and group photos in various settings. of individuals, families, and small groups in studio or on location.
- Scouted locations and curated props for photography shoots.
- Tested equipment prior to use, verifying good working order.
Intern
QCC Art Gallery/CUNY
Queens, NY
02.2023 - 06.2023
- Applied learned concepts in relevant work situations, gaining experience in industry-specific practices.
- Applied learned concepts in relevant work situations, gaining experience in industry-specific practices.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Explored new technologies and approaches to streamline processes.
- Assisted staff with daily tasks, enabling focus on higher-priority assignments.
- Sorted files and spreadsheets to improve office organization.
Education
Bachelor of Arts - Liberal Arts And Sciences
Queens College
Flushing, NY10-2028
High School Diploma -
Flushing International High School
Flushing, NY06.2023
Skills
- Friendly and outgoing
- Team player
- Cash handling
- Opening and closing duties
- Conservation Techniques
- Visitor engagement
- Art handling
- Client communication
- Customer service
- Team collaboration
- Flexible and adaptable
- Time management
Affiliations
- Reader
- Guitar learning
- Skate practicer
- Coffee Art
- Reader
- Drawing
- Graphic Design
- Art Creator
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Elementary
Timeline
Barista
Starbucks
04.2025 - Current
Barista
Coffee Four Season
07.2024 - Current
Photographer
Flushing International High School
07.2023 - 11.2023
Intern
QCC Art Gallery/CUNY
02.2023 - 06.2023
Bachelor of Arts - Liberal Arts And Sciences
Queens College
High School Diploma -
Flushing International High School