Fernando A Polanco Martínez
Irving,TX
Summary
Dedicated and detail-oriented Business Administration student with a strong foundation in banking and finance. Proven ability to manage multiple tasks efficiently and effectively.
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CNC Programmer
American Steel & Aluminum Co, Inc
04.2025 - Current
- Programming in CNC Machines: Angleline, Messer, Voortman
- Creating Cut List for Projects
- Managing Inventory
Administrative Assistant/Documentation Control
American Steel & Aluminum Co, Inc
05.2024 - Current
- Managed documentation control for projects and procedures
- Created manuals and procedures for software applications
- Developed and maintained inventory list for Machines
- Overseeing EHS Safety Management Software MyMomentum
- Organize and facilitate monthly safety meetings and present safety and Lean Manufacturing topics in Spanish to support Spanish speakers’ teams.
- Creating Monthly ManHours Report
Front End/Courtesy Clerk
KROGER
08.2023 - 05.2024
- Provided excellent customer service and assisted with bagging purchases at checkout counters.
- Assisted elderly or disabled customers with carts and offered assistance with carrying bags.
- Excellent customer service skills and solving problems to customers.
Education
BBA - Operations and Supply Chain Management
The University of Texas At Arlington
05-2028
Associate of Arts - Business Administration
Dallas College North Lake
05-2026
Skills
- Multitasking
- Customer service
- Computer skills
- Time management
- Microsoft Office Suite
- CNC programming
- CAD
- Blueprint reading
- Cycle time optimization
- Workplace safety
Certification
- Certified Bartender and Mixology + Food Handler, COCOLOKO MOBILE BAR LLC - 8 Hours - Feb 2026
- Certified Banking and Finances, UNIDOS US (Partnered with Ascend Dallas) - Sep 2024 - Oct 2024
- Certified Teacher Assistant, Irving ISD AEL Program - June 2024 - May 2024
- Barista Training, La Villa Cafe - 6 Hours - Sep 2022
- Digital Marketing and Communication, Municipal City Hall of Sonzacate - 7 Hours - Nov 2020
- Certified Microsoft Office Specialist
Languages
Spanish
Native or Bilingual
English
Full Professional
VOLUNTEERING AND EXTRACURRICULAR ACTIVITIES
Member of Phi Theta Kappa Dallas College Northlake Alpha Zeta Eta Chapter
Member of Camina Catholic Group
Timeline
CNC Programmer
American Steel & Aluminum Co, Inc
04.2025 - Current
Administrative Assistant/Documentation Control
American Steel & Aluminum Co, Inc
05.2024 - Current
Front End/Courtesy Clerk
KROGER
08.2023 - 05.2024
BBA - Operations and Supply Chain Management
The University of Texas At Arlington
Associate of Arts - Business Administration
Dallas College North Lake