Hi, I’m
Fernando Gabriel Todorov
Margate,FL
Summary
Proven leader and innovative problem-solver, with a track record of elevating customer satisfaction and streamlining operations at Toscana Pizza & Grill. Skilled in business planning and staff supervision, adept at fostering customer engagement and implementing efficient processes. Successfully enhanced menu offerings and leveraged technology at Schlumberger, driving repeat business and operational excellence.
Overview
27
years of professional experience
Work History
Toscana Pizza & Grill
Restaurant Owner
03.2016 - 06.2024
Job overview
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Recruited, hired, and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and 11 employees.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Pronto Pizza Cafe
Restaurant Owner
09.2002 - 01.2016
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Trained and motivated employees to perform daily business functions.
Schlumberger
Telecommunications Specialist
01.1997 - 08.2002
Job overview
- Oversaw successful installation projects, ensuring timely completion within budget constraints while meeting client specifications.
- Managed vendor relations effectively, negotiating favorable contract terms and strengthening partnerships for future collaborations.
- Prepared purchase requisitions to obtain networking and telecommunications equipment, computer hardware and software and test equipment.
- Installed and maintained systems and analyzed users' needs.
- Repaired cut cable of various sizes and worked with color-coded wires and cables.
- Accurately read, understood and carried out written instructions.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Championed company-wide adoption of cutting-edge technologies, fostering innovation in daily operations.
- Installed, troubleshot, repaired and redesigned telecommunications systems to support communication and information exchange.
- Leveraged electronic testing equipment to diagnose and solve telecommunications issues and maintained records of systems performance, operations and equipment inventory.
- Evaluated hardware and software to determine efficiency, reliability and compatibility with existing systems.
Education
UTUSalto City, Uruguay
Technical Electric from Technology Education
12.1997
Skills
- Menu development
- Staff Supervision
- Business Planning
- Customer Engagement
Timeline
Restaurant Owner
Toscana Pizza & Grill
03.2016 - 06.2024
Restaurant Owner
Pronto Pizza Cafe
09.2002 - 01.2016
Telecommunications Specialist
Schlumberger
01.1997 - 08.2002
UTU
Technical Electric from Technology Education
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