Ferre Dyson
Washington,USA
Summary
To obtain long term employment with a well established organization where I may fully utilize my security Skills and abilities to protect. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
16
16
years of professional experience
1
1
Certification
Work History
School Police Officer
DCPS schools
06.2022 - Current
- Patrolling school grounds, including parking lots and surrounding areas, before, during, and after school hours.
- Responding to incidents of misconduct, crime, or emergencies, including investigating criminal offenses.
- Making arrests when necessary, but also working with schools to pursue alternative methods for addressing conflict and disorder.
Security Officer
Security Assurance Management
10.2019 - 06.2022
- Security officers duties include reviewing video surveillance equipment to identify odd behaviors, patrolling the interior and exterior of a property in set intervals and only providing property access to authorized individuals.
- Provide security for the school district staff, students, buildings and property through patrol of school building(s) and building perimeters, including parking lots, to prevent unauthorized visitors or property damage and to provide for general building security; does related work as required.
Concierge
SecurAmerica
11.2018 - 01.2020
- Welcoming customers upon entrance and confirm reservations.
- Acting as the point of reference for guests who need assistance or information.
- Understanding customer's needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel.
- Assist with incoming deliveries, answering/directing incoming calls to the appropriate parties
- Monitor CCTV'S, check alarm systems.
- Distribute the residents/guest leasing information
Special Police Officer
George Washington University
03.2017 - 04.2019
- Special Police Officers provide maintains a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.
- Special Police Officers monitors surveillance equipment; inspect buildings, equipment, and access points; permitting entry.
- Special Police Officers provide security services, protecting personnel and property by enforcing the laws and policies of the District of Columbia.
Allied Barton Security Officer
AlliedBarton Security Services
03.2015 - 01.2017
- Ensure the facility is provided with high quality security services to protect people and property.
- Report safety concerns, security breaches and unusual circumstances both verbally and in writing
- Build, improve and maintain effective relationships with both client employees and guests.
- Answer questions and assist guests and employees.
- Remain flexible to ever changing environments; adapt well to different situations.
- Patrol the facility on foot or vehicle.
- Answer phones or greet guests / employees in a professional, welcoming manner.
- Monitor closed circuit television systems and alarms
Security Guard Officer
Securitas
12.2014 - 08.2016
- Responsibilities
- Monitor cameras
- Front desk agent
- Patrol the campus site
- Answer & direct telephone calls
- Accomplishments
- On time recognition
- Skills Used
- Great customer service
- Punctuality
- Great personality
Customer Service Representative
Walmart
08.2013 - 12.2014
- Responsibilities
- Cashier
- Meet & greet the customers
- D-Shop unwanted items
- Bag the customers items
- Accomplishments
- Employee of the month
- Fasted cashier of the week
Receptionist
Keepers
12.2013 - 05.2014
- Responsibilities
- Operate switchboard and greet external visitors in the lobby
- Sort and distribute incoming mail. Stamp outgoing mail
- Send and write company email memos with excellent written communication skills using Microsoft Outlook
- Mail out accounting invoices and track mail
- Provide assistance to the HR Manager
- Screen candidates and schedule candidate interviews
- Assist the Events Committee and other departments on special projects
- Create Spreadsheets with Microsoft Excel for tracking purposes
- Order Business Cards, flowers, office supplies, etc.
- Accomplishments
- I believe I would be very successful in this company based on my work performance.
- Skills Used
- Communication skill
- Customer service skills
- Punctual
- Accuracy
- Quick learner
- Courtesy
CUSTOMER SERVICE CASHIER
Shoppers Grocery Store
11.2012 - 04.2013
- Assist the customers in the self check-out line.
- Ring the customer's grocery purchases.
- Putting groceries back that customers didn't want to purchase.
- Daily count on registers to make sure correction of amount/Cash Handler.
CASHIER
KFC/Fast Food Restaurants
03.2010 - 05.2012
- Receiving food orders from customers.
- Preparing and serving the ordered food for customers.
- Monitoring consistently the food quality and service quality of orders being served.
- Daily count on registers to make sure correction of amount/Cash Handler.
ADMINISTRATIVE ASSISTANT
Department of Public Works
05.2010 - 08.2011
- Schedule appointments and meetings for upper level staff.
- Handle the work of updating old and new registry.
- Receiving, answering and directing all incoming calls.
- Receiving important mails, documents and items delivered to the organization's address.
RETAIL ASSOCIATE
Lucaya/ Clothing Store
12.2009 - 03.2010
- Ringing up sales items on computerized register.
- Answering phones, taking phone orders over phone.
- Checking other stores in computer for stock availability.
- Meeting and greeting customers.
- While maintaining the sales floor/Keeping everything neat.
Education
HIGH SCHOOL DIPLOMA -
Potomac High School
Oxon Hill, MD05.2010
Skills
- Security (11 years)
- Writing Skills
- Loss Prevention
- Conflict Management
- Concierge (2 years)
- Hotel experience
- Customer Service Skills (9 years)
- Training (1 year)
- Hospitality
- Front desk
- Cash Handling (9 years)
- Receptionist (2 years)
- Customer Service (10 years)
- Surveillance
- Communications
- Cash Handling
- Fast learner
- CCTV
- Microsoft Office (4 years)
- Sales (2 years)
- Computer Skills (5 years)
- English
Certification
- Special police officer May 2019 to August 2020
- CPR/First Aid May 2018 to May 2020
- AED Certification
Timeline
School Police Officer
DCPS schools
06.2022 - Current
Security Officer
Security Assurance Management
10.2019 - 06.2022
Concierge
SecurAmerica
11.2018 - 01.2020
Special Police Officer
George Washington University
03.2017 - 04.2019
Allied Barton Security Officer
AlliedBarton Security Services
03.2015 - 01.2017
Security Guard Officer
Securitas
12.2014 - 08.2016
Receptionist
Keepers
12.2013 - 05.2014
Customer Service Representative
Walmart
08.2013 - 12.2014
CUSTOMER SERVICE CASHIER
Shoppers Grocery Store
11.2012 - 04.2013
ADMINISTRATIVE ASSISTANT
Department of Public Works
05.2010 - 08.2011
CASHIER
KFC/Fast Food Restaurants
03.2010 - 05.2012
RETAIL ASSOCIATE
Lucaya/ Clothing Store
12.2009 - 03.2010
HIGH SCHOOL DIPLOMA -
Potomac High School
Awards
Customer Service Award
December 2015