Hi, I’m
Ferry A Fong A
Los Angeles
Summary
I am a results-driven professional focused on optimizing production and increasing efficiency in technical expertise, with a strong commitment to continuous career development. I prioritize obtaining a high degree of collaboration for enigmatic work nature. Building strong customer trust by expertly handling sensitive issues with discretion. Dynamic individual with hands-on experience in Railroad and Air Transportation and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Experienced with professional expertise in business correspondence, bookkeeping, and general clerical duties. Proposing a clear call to action with the work team and providing professional closing communication. When facing complex projects, I apply a combination of strategic planning and resilience to drive projects to completion. While setbacks may temporarily undermine my career, prioritizing a long-term, incremental approach is the path to achieving preeminent results in my career.
Overview
5
years of professional experience
Work History
Training Services Department TCU & IAM
Employee
03.2025 - 09.2025
Job overview
- Assist in budget constraints, follow every safety procedure during assembly, invest necessary internal communications within the company while avidly working to increase productivity to ensure company success, monitor procedures and approach each work day with enthusiasm and a professional work value
Mighty Bowl
Cook/Cashier
05.2023 - 10.2023
Job overview
- Mise En Place prior to serving, provide clients basic cleaning and deep sanitation services, customer interaction, cash/change service, online order pickup, dishwashing, refill soda machines, safely handle hazardous materials
R.W. Zant Company
Order Picker
09.2020 - 02.2022
Job overview
- Stock keeping unit, serialized shipping container codes
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Pre-assembled containers to be easily selected by packing associates.
- Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
Education
Training Services Department TCU/IAMLos Angeles, CA
Vocational And Technical Training
09.2025
University Overview
Model transparency, respect and physiological safety, core personal values that ignite flourishing at work, seek feedback actively, integrity and accountability, return on innovation investment, initiate customer preparedness, transportation team performance, transportation announcements
- Honor Roll [1st, 2025]
Office AdministrationLos Angeles, CA
Trade Certificate
12.2024
University Overview
Professional business correspondence with emails and letters, financial & clerk work, exceed all expectations for company success, collaborate effectively with key players and consolidating private personal information, invest high level engagement, and big contributions from performance
- Honor Roll [1st, 2024]
Adult SchoolLos Angeles, CA
High School Diploma
03-2024
University Overview
- Honor Roll [4th, 2024]
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
- Dependable and responsible
- Attention to detail
- Computer skills
- Organization and time management
- Verbal communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certificates
Rail Passenger Clerk, Mass Transit Service Worker, Airline Service Worker, Office Administration, FEMA 2025 National Disaster Emergency Management University, OSHA 10-Hour General Industry Safety And Health Badge And Certificate, Clerical Skills -Alfa Filing, Numeric Filing, Financial Record Keeping, Bank Deposit, Bank Reconciliation, IC3 GS6, Microsoft Office, Basic Word 365, Basic Excel 365, Powerpoint 365
Timeline
Employee
Training Services Department TCU & IAM
03.2025 - 09.2025
Cook/Cashier
Mighty Bowl
05.2023 - 10.2023
Order Picker
R.W. Zant Company
09.2020 - 02.2022
Training Services Department TCU/IAM
Vocational And Technical Training
Office Administration
Trade Certificate
Adult School
High School Diploma