Fervelie Petit

• Completed yearly performance reviews for bakery staff employees and instituted wage increases for exceptional work.
• Oversaw bakery department, supervised staff and delegated daily tasks.
• Greet customers, answer calls, and provide a great customer experience.
• Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
• Maintained inventory control and ordered supplies on a daily basis.
• Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items.

• Managed all baking operations professionally and handled all problems confidently.
• Greeted customers, answered questions, and provided great customer experiences.
• Created new recipes, outlined steps and training staff on correct preparation.
• Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
• Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
• Established performance goals and empowered bakers to exceed targets.

French and Creole Translator 11/2006 - 11/2020

Various locations

Fort-Lauderdale, FL and Dedham, MA.

• Translate for candidates or team members who only speak French and Creole.
• Demonstrate articulate and clear conversations skills.

References

• Available upon request