Hi, I’m
FERVELIE PETIT
Security Console Officer
Brockton,MA
Summary
Service-oriented Bakery Supervisor with over 14 years of experience working in food service and customer service. Extensive knowledge of training, discipline, and motivating team members to new levels of excellence. Strong background in cost management and loss prevention techniques with organizational and customer service skills. Excellent knowledge of all handcraft baking techniques as well as food safety and sanitation standards. Proven history of innovative dishes, effective leadership, and maximized productivity. Committed to providing a welcoming, clean and enticing environment for customers and employees.
Overview
14
years of professional experience
1
Language
Work History
Whole Food Market
Bakery Assistant Manager
11.2006 - 11.2020
Job overview
- Oversaw bakery department, supervised staff and delegated daily tasks.
- Greeted customers, answered questions, and provided great customer experiences.
- Created new recipes, outlined steps and training staff on correct preparation.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance
- Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
- Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
- Maintained inventory control and ordered supplies on monthly basis.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Established proper procedures for waste management, sanitation, food handling, and safety.
- Performed sanitary inspections of counters, displays and floors to maintain clean appearance at all times.
Education
Massasoit Community CollegeBrockton, MA
Currently Studying Criminal Justice from Associate
05.2023
University Overview
- Dean's List Fall 2021
Skills
- Food management experience
- Staff Management
- Employee scheduling
- Inventory controls
- Recipe creation and conversion
- Recipe development
- Task Delegation
- Timesheet Organization
- Customer Service
- Verbal and Written Communication
- Work Schedule Creation
- Kitchen Staff Supervision
- Departmental Strategies Development
- Supplies Purchasing
- Safety Training
- Policies Development
Timeline
Bakery Assistant Manager
Whole Food Market
11.2006 - 11.2020
Massasoit Community College
Currently Studying Criminal Justice from Associate
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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