Fesal Jubran
Staten Island,NY
Overview
8
8
years of professional experience
1
1
Certification
Work History
Home Caretaker
Metropolitan Home Health Care
01.2023 - Current
- Provided compassionate care and support to clients, enhancing their quality of life.
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Developed individualized care plans tailored to client needs and preferences.
- Monitored client health conditions and reported changes to healthcare professionals promptly.
- Managed schedules efficiently, optimizing caregiver assignments for maximum coverage and support.
- Managed various household duties, including grocery shopping, meal preparation, laundry, and errands.
Process Assistant
Amazon
06.2020 - Current
- Streamlined inbound and outbound logistics processes to enhance operational efficiency.
- Collaborated with cross-functional teams to resolve issues impacting workflow consistency.
- Mentored new team members on standard operating procedures and safety protocols.
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
- Led initiatives focused on optimizing inventory management systems and practices.
- Facilitated communication between departments to improve overall service delivery outcomes.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Sales Manager
T Mobile
01.2018 - 02.2020
- Developed sales strategies to achieve quarterly targets and enhance team performance.
- Trained and mentored junior sales staff to improve product knowledge and customer engagement.
- Analyzed market trends to identify new business opportunities and optimize inventory management.
- Collaborated with marketing teams to create promotional campaigns that increased brand visibility.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
Education
Associate of Arts -
College of Staten Island
Staten Island, NY06.2020
High School Diploma -
Port Richmond High School
Staten Island, NY06.2018
Skills
- Compassionate caregiving
- Dementia care
- Personal hygiene assistance
- Emotional support
- Task prioritization
- Team building
- Equipment operation
Certification
Bilingual- English, Spanish, Arabic
Heavy machine licensed- forklift, turret, orderpicker, EPJ
Languages
English
Native or Bilingual
Arabic
Full Professional
Spanish
Full Professional
Timeline
Home Caretaker
Metropolitan Home Health Care
01.2023 - Current
Process Assistant
Amazon
06.2020 - Current
Sales Manager
T Mobile
01.2018 - 02.2020
Associate of Arts -
College of Staten Island
High School Diploma -
Port Richmond High School