Festim Emini
Waterbury
Summary
Results-driven Foreman with expertise in crew leadership, project management, and optimizing operations. Committed to ensuring worksite safety and enhancing workflow efficiency across multiple projects.
Detail-oriented leader skilled in effective communication and decision-making. Successfully coordinated crew activities and trained employees on safety protocols, fostering a cohesive and productive work environment.
Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Foreman
Emini Masonry
Waterbury, CT
02.2021 - Current
- Supervised daily operations to ensure project timelines and quality standards were met.
- Coordinated crew activities, optimizing resource allocation for enhanced productivity.
- Trained and mentored new employees on safety protocols and masonry techniques.
- Implemented process improvements that increased workflow efficiency across projects.
- Developed site layouts and schedules to enhance operational efficiency across multiple projects.
- Supervised field crews to maximize quality and work efficiency.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Demonstrated strong leadership skills in coordinating multiple subcontractors to ensure seamless integration within overall project timelines.
- Resolved conflicts among crew members professionally, promoting a cohesive working environment.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained professional, organized, and safe environment for employees and patrons.
Sales Associate
O&G Industries Inc.
Danbury, CT
04.2018 - 12.2020
- Cultivated strong client relationships to enhance customer satisfaction and loyalty.
- Implemented effective sales strategies to increase product visibility and drive revenue growth.
- Trained and mentored new sales associates to ensure consistent service quality and team performance.
- Analyzed market trends to identify opportunities for product expansion and competitive positioning.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Delivery Driver
UPS
Watertown, CT
09.2014 - 02.2015
- Operated delivery vehicles safely, ensuring timely transport of packages to designated locations.
- Maintained accurate records of deliveries and pickups, enhancing operational efficiency.
- Conducted vehicle inspections to ensure compliance with safety standards and regulations.
- Collaborated with logistics teams to optimize delivery routes and reduce transit times.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Education
High School Diploma -
Woodland Regional High School
Beacon Falls, CT06-2007
Skills
- Crew leadership
- Attention to detail
- Decision-making
- Effective communication
- Project management
- Worksite safety
- Construction scheduling
- Building codes
- Estimating costs
- OSHA regulations
- Customer service
- Customer relations
- Payment processing
- Professional telephone demeanor
- Positive attitude
- Valid Driver's license
- Dependable and reliable
- Time management
- Safe driving
- Heavy lifting
- Quality assurance
- Materials handling
- Loading and unloading
- Team leadership
- Sales management
Certification
- Guard Card
- Firemans License
- OSHA 10
Timeline
Foreman
Emini Masonry
02.2021 - Current
Sales Associate
O&G Industries Inc.
04.2018 - 12.2020
Delivery Driver
UPS
09.2014 - 02.2015
High School Diploma -
Woodland Regional High School