FESTUS NDUAGU
North Saint Paul,MN
Summary
A college student with proven leadership, excellent customer service skills, and experience working with diverse people from different cultural backgrounds.
Overview
5
5
years of professional experience
Work History
Assistant Administrator
Maximal Care LLC.
St.Paul, MN
11.2020 - Current
- Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
- Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.
- Maintained Type office equipment and placed orders for materials in short supply to manage office supply inventory.
- Tracked expenses, processed invoices and completed other related accounting tasks.
- Served as point-of-contact for visitors to the office, projecting a welcoming atmosphere while responding knowledgeably to inquiries regarding the organization''s services or personnel.
- Performed routine clerical tasks by scanning, filing, and copying documents.
- Assisted in the development and implementation of new policies and procedures, ensuring compliance with industry best practices and established regulatory standards.
- Collaborated effectively with cross-functional teams to achieve shared objectives efficiently and within established deadlines.
- Maintained digital databases, physical files and area logs.
- Maintained accurate financial records through diligent bookkeeping practices, supporting budget management and financial planning efforts.
- Facilitated successful internal audits by maintaining detailed records of all transactions in accordance with regulatory requirements.
Package Handler
UPS
555 Opperman Dr, Eagan, MN 55123 April 2019-March
04.2019 - 03.2020
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
Personal Support Worker
Caringhands Home Health Care Inc.,
2233 University Ave. W, St. Paul, MN 55114
06.2019 - 06.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Education
Currently attending - Cybersecurity
Metropolitan State University
Saint Paul, MNAssociate Of Science In Psychology -
Inver Hills Community College
Inver Hills Community College, MN05.2021
High School Diploma -
College of the Immaculate Conception
Enugu State, Nigeria06.2016
Skills
- Proficient in computer software packages such as Microsoft Word, Excel, and PowerPoint, Microsoft Access, Coreldraw, and Adobe Photoshop
- Excellent public relations skills with a focus on customer satisfaction
- Strong teamwork and interpersonal communication abilities
- Organized and detail-oriented with a knack for setting priorities and managing time effectively
- Ability to thrive in high-pressure environments and adapt to changing circumstances
- Skilled problem solver with a proactive approach to finding solutions
- Confident and poised in challenging situations
References
References available upon request.
Hobbies and Interests
- Enjoys traveling and exploring new destinations
- Avid reader of books and magazines
- Passionate about playing soccer and tennis
Timeline
Assistant Administrator
Maximal Care LLC.
11.2020 - Current
Personal Support Worker
Caringhands Home Health Care Inc.,
06.2019 - 06.2019
Package Handler
UPS
04.2019 - 03.2020
Currently attending - Cybersecurity
Metropolitan State University
Associate Of Science In Psychology -
Inver Hills Community College
High School Diploma -
College of the Immaculate Conception