Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
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FESTUS NDUAGU

North Saint Paul,MN

Summary

A college student with proven leadership, excellent customer service skills, and experience working with diverse people from different cultural backgrounds.

Overview

5
5
years of professional experience

Work History

Assistant Administrator

Maximal Care LLC.
11.2020 - Current
  • Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
  • Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.
  • Maintained Type office equipment and placed orders for materials in short supply to manage office supply inventory.
  • Tracked expenses, processed invoices and completed other related accounting tasks.
  • Served as point-of-contact for visitors to the office, projecting a welcoming atmosphere while responding knowledgeably to inquiries regarding the organization''s services or personnel.
  • Performed routine clerical tasks by scanning, filing, and copying documents.
  • Assisted in the development and implementation of new policies and procedures, ensuring compliance with industry best practices and established regulatory standards.
  • Collaborated effectively with cross-functional teams to achieve shared objectives efficiently and within established deadlines.
  • Maintained digital databases, physical files and area logs.
  • Maintained accurate financial records through diligent bookkeeping practices, supporting budget management and financial planning efforts.
  • Facilitated successful internal audits by maintaining detailed records of all transactions in accordance with regulatory requirements.

Package Handler

UPS
04.2019 - 03.2020
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.

Personal Support Worker

Caringhands Home Health Care Inc.,
06.2019 - 06.2019
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.

Education

Currently attending - Cybersecurity

Metropolitan State University
Saint Paul, MN

Associate Of Science In Psychology -

Inver Hills Community College
Inver Hills Community College, MN
05.2021

High School Diploma -

College of the Immaculate Conception
Enugu State, Nigeria
06.2016

Skills

  • Proficient in computer software packages such as Microsoft Word, Excel, and PowerPoint, Microsoft Access, Coreldraw, and Adobe Photoshop
  • Excellent public relations skills with a focus on customer satisfaction
  • Strong teamwork and interpersonal communication abilities
  • Organized and detail-oriented with a knack for setting priorities and managing time effectively
  • Ability to thrive in high-pressure environments and adapt to changing circumstances
  • Skilled problem solver with a proactive approach to finding solutions
  • Confident and poised in challenging situations

References

References available upon request.

Hobbies and Interests

  • Enjoys traveling and exploring new destinations
  • Avid reader of books and magazines
  • Passionate about playing soccer and tennis

Timeline

Assistant Administrator

Maximal Care LLC.
11.2020 - Current

Personal Support Worker

Caringhands Home Health Care Inc.,
06.2019 - 06.2019

Package Handler

UPS
04.2019 - 03.2020

Currently attending - Cybersecurity

Metropolitan State University

Associate Of Science In Psychology -

Inver Hills Community College

High School Diploma -

College of the Immaculate Conception
FESTUS NDUAGU