FESTUS NGURE
Manager
Lithonia,GA
Summary
Dynamic professional with a proven track record in healthcare and management. Excelled in patient care, warehouse efficiency, and program management, enhancing operational workflows and client satisfaction. Skilled in CPR/First Aid and conflict resolution, demonstrating a reliable team-player attitude with a focus on impactful results and safety standards. Professional with focus on managing inventory operations and maintaining efficient stockroom processes. Demonstrates strong leadership, team collaboration, and adaptability. Skilled in inventory control, logistics, and staff management. Delivers consistent results by optimizing workflows and responding effectively to changing needs.
Overview
22
22
years of professional experience
Work History
Certified Nursing Assistant
ALWAYS CARE FOR YOU
08.2019 - 10.2024
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Stock Room Manager
Ross Dress for Less
11.2014 - 01.2019
- Optimized warehouse layout for easy access and efficient movement of goods, increasing overall workflow efficiency.
- Developed and maintained a strong team culture, fostering open communication, collaboration, and mutual respect among staff members.
- Played an active role in continuous improvement efforts by proactively identifying areas of opportunity for streamlining processes or enhancing stockroom operations.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Monitored supplier performance regularly to identify potential risks or areas requiring improvement within supply chain management processes.
- Conducted regular performance reviews, providing constructive feedback to team members for continuous improvement.
Program Manager
SOUL TO SOUL FOUNDATION
01.2008 - 12.2012
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
- Increased customer satisfaction through effective communication of program goals and expectations.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
SOCIAL WORKER -Community Developer
Rachel Development Programme
01.2003 - 08.2007
- Updated client documentation for accurate, compliant and current records.
- Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
- Developed and maintained strong relationships with community resources for successful referrals.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Collaborated with schools to address students'' social-emotional needs, working closely with teachers and administrators to create supportive learning environments.
Education
Ph.D. - Organizational Leadership
Beulah Heights University
Atlanta, GA05-2025
HONORARY DOCTORATE - Humane Letters
Intiators Christian University
Cobb, GA05-2024
MBA - Business Administration And Management
BEULAH HEIGHTS UNIVERSITY
Atlanta, GA05-2019
Bachelor of Arts - Leadership And Administration
BEULAH HEIGHTS UNIVERSITY
Atlanta, GA05-2017
Associate of Arts - Religious Studies
Beulah Heights University
Atlanta, GA05-2015
Skills
- Reliable team player
- Safety Precautions
- CPR, First Aid, AED
- Capacity Building
- Warehouse Operations
- Stock control
- Forecasting abilities
- Case Management
- Conflict Resolution
- Analytical Thinking
- Risk Assessment
- Intervention Planning
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Certified Nursing Assistant
ALWAYS CARE FOR YOU
08.2019 - 10.2024
Stock Room Manager
Ross Dress for Less
11.2014 - 01.2019
Program Manager
SOUL TO SOUL FOUNDATION
01.2008 - 12.2012
SOCIAL WORKER -Community Developer
Rachel Development Programme
01.2003 - 08.2007
Ph.D. - Organizational Leadership
Beulah Heights University
HONORARY DOCTORATE - Humane Letters
Intiators Christian University
MBA - Business Administration And Management
BEULAH HEIGHTS UNIVERSITY
Bachelor of Arts - Leadership And Administration
BEULAH HEIGHTS UNIVERSITY
Associate of Arts - Religious Studies
Beulah Heights University
Similar Profiles
JA'LISSA FORTSONJA'LISSA FORTSON
Caregiver at Always Care For YouCaregiver at Always Care For You
Maurice BraggMaurice Bragg
Office Assistant at Always Care For YouOffice Assistant at Always Care For You
Mitzie RandolphMitzie Randolph
CNA at Always Care For YouCNA at Always Care For You