Festus Njenga
Nairobi,Kenya
Summary
Energetic Casino Dealer offering three years background operating and supervising roulette, baccarat, poker and blackjack table games. Comfortable working in fast-paced, busy environment and standing for long periods of time. Expertise in cash and chip transactions, shuffling and diminishing table gaming discrepancies. Passionate about producing fun, exciting atmosphere to garner continued customer loyalty.
Overview
3
3
years of professional experience
Work History
Casino Dealer
Simba Casino, Topspin Limited
Nairobi, Nairobi
07.2022 - Current
- Conducted games such as roulette, blackjack and baccarat by explaining rules, taking bets and delivering payouts.
- Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
- Welcomed customers and established immediate rapport to encourage gameplay.
Casino Cage Cashier
Millionaires Casino, OPM Gaming Ltd
Nairobi, Nairobi
08.2019 - 03.2021
- Documented exchanges accurately, reconciled transactions and processed authorization forms.
- Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
- Quickly and accurately counted drawers at start and end of each shift.
Slot Attendant
Finix Casino, Nairobi Kenya
Nairobi, Nairobi
05.2018 - 06.2019
- Connected with guests on personal level to build loyalty.
- Dispensed machine payouts and provided change for players.
- Troubleshot machine malfunctions and diagnosed root causes.
Education
Bachelor Of Commerce - Finance And Banking
Jomo Kenyatta University of Agriculture And Tech.
Nairobi12.2020
Skills
- Customer Experience
- Critical Thinking
- Table Games Procedures Knowledge
- Cash Register Operations
- Microsoft Office
- Shuffling machine operation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Casino Dealer
Simba Casino, Topspin Limited
07.2022 - Current
Casino Cage Cashier
Millionaires Casino, OPM Gaming Ltd
08.2019 - 03.2021
Slot Attendant
Finix Casino, Nairobi Kenya
05.2018 - 06.2019
Bachelor Of Commerce - Finance And Banking
Jomo Kenyatta University of Agriculture And Tech.
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