Fe Unice Zamora
Saint Michael,MN
Summary
Results-driven Order Processor at FISERV with a strong focus on accuracy and customer satisfaction. Demonstrated expertise in sales order processing and data entry, enhancing productivity and reducing errors. Proven ability to manage multiple priorities and coordinate effectively with teams, ensuring timely fulfillment and adherence to customer requirements.
Overview
8
8
years of professional experience
Work History
Order Processor
FISERV
12.2016 - Current
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Input order information into system and updated customer accounts to document and track customer orders.
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Coordinated with sales teams to resolve discrepancies, resulting in fewer errors and delays.
- Processed customer orders in line with established policies and procedures.
- Managed multiple priorities effectively, leading to increased productivity within the order processing department.
- Assisted in forecasting and ordering stock for upcoming sales and promotions to avoid running out of high-demand items.
Education
Associate of Science - Computer Programming
PAN PACIFIC UNIVERSITY OF NORTH PHILIPPINE
PHILIPPINES04-2013
Skills
- Teamwork orientation
- Data entry skills
- Order picking
- Invoicing and billing
- Picking orders
- Sales order processing
- Deadline management
- Shipment processing
- Purchase order management
- Verifying shipments
- Supply chain coordination
- Managing returns
- Tracking packages
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Order Processor
FISERV
12.2016 - Current
Associate of Science - Computer Programming
PAN PACIFIC UNIVERSITY OF NORTH PHILIPPINE
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