Fevel Rosenfeld
Brooklyn,United States
Overview
3
3
years of professional experience
Work History
Kensington Capital
Moshe Sliver
01.2021 - Current
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Performed server backups and changed and replaced backup tapes daily.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Helped streamline repair processes and update procedures for support action consistency.
- Uploaded new software, rolled out updates and applied patches to Quikbooks servers upon release to thwart threats from penetrating networks.
Timeline
Kensington Capital
Moshe Sliver
01.2021 - Current