Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Feven Gebretsadik

SeaTac,WA

Summary

Diligent Desired Position with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.

Overview

22
22
years of professional experience

Work History

Seals Associate Digital Marketing and Supervisor

United Indians of all Tribe Foundation
05.2019 - 04.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Sells Associate and Customer Service

Knew Seales
11.2017 - 03.2020
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
  • Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.

Product Promoter Customer Service

Advantage Solution
09.2017 - 05.2019
  • Created a welcoming environment for customers during promotions by maintaining clean display areas and adhering to professional dress codes policies consistently.
  • Boosted product sales by conducting engaging product demonstrations and highlighting key features.
  • Monitored competitor activity during promotions to stay informed about market trends and adjust strategies accordingly for maximum effectiveness.
  • Developed strong relationships with store managers, securing prime in-store promotional spaces for product displays.

Server

Delta Lounge
05.2018 - 03.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Executive Secretary

Novis Ethiopia
09.2015 - 06.2017
  • Handled confidential information in professional manner.
  • Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.

Planning and Programming

Salini Constraction
01.2002 - 09.2011
  • Enhanced project efficiency by streamlining communication channels and implementing effective planning strategies.
  • Cultivated strong relationships with stakeholders across the organization, fostering a culture of collaboration that facilitated successful project execution.
  • Evaluated the effectiveness of existing support processes, making necessary adjustments to enhance overall organizational efficiency and performance.
  • Managed resources effectively, ensuring timely completion of projects and optimal allocation of resources.
  • Created detailed reports on project progress, providing key stakeholders with valuable insights into performance metrics and improvements required for successful outcomes.
  • Analyzed data trends to identify areas for improvement, implementing process changes that led to increased efficiency in operations.

Education

High school diploma -

Instituto Italiano di Cultura

Skills

  • Microsoft Office (Word, Excel and Access)
  • Auto Cad
  • Adobe Photoshop
  • Shopifay
  • Square
  • Excellent in working effectively within a time frame and deadline
  • Excellent in having an effective working relationship with anyone
  • Quick to learn and adapt to new situations
  • Able to work under pressure
  • Detail oriented and excellent in keeping precision
  • Excellent with computers and related equipment or machines
  • Very energetic, always aspiring and striving to learn new things and grow
  • Excellent in reading diagrams, manufacturer's specifications, equipment manuals and appropriate regulatory codes to locate minor malfunctions

Languages

Amharic
Native or Bilingual
Italian
Full Professional

Timeline

Seals Associate Digital Marketing and Supervisor

United Indians of all Tribe Foundation
05.2019 - 04.2024

Server

Delta Lounge
05.2018 - 03.2019

Sells Associate and Customer Service

Knew Seales
11.2017 - 03.2020

Product Promoter Customer Service

Advantage Solution
09.2017 - 05.2019

Executive Secretary

Novis Ethiopia
09.2015 - 06.2017

Planning and Programming

Salini Constraction
01.2002 - 09.2011

High school diploma -

Instituto Italiano di Cultura

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Feven Gebretsadik