Feven Hailu

Dedicated and customer-oriented Flight Attendant with extensive experience in the airline industry, committed to delivering exceptional service while ensuring passenger safety and comfort on both domestic and international flights. Demonstrated ability to navigate diverse situations with professionalism and composure, adept in emergency protocols and conflict resolution. Possess strong communication and interpersonal skills that facilitate effective interaction with a wide range of passengers and crew members. Passionate about creating a positive travel experience through attentiveness, empathy, and a proactive approach to addressing passenger needs. Bilingual in English and Amharic, enhancing my capability to connect with a diverse clientele. Recognized for upholding high standards of service and compliance with safety regulations, contributing to a seamless inflight experience. Eager to apply my skills and experience to enhance customer satisfaction and uphold the values of Ethiopian Airlines. Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise. Experience with US-based airlines as valued member of cabin crew. Customer-minded professional committed to safety and service. Knowledgeable and polished with excellent communication and writing skills.

• Watching movies specially korean Tv series
• Maintaining indoor plants
• Engaging in activities like yoga
• Exploring different genres like fiction, non-fiction, fantasy, or self-help
• Discovering new places, cultures, and cuisines